Nicole Moore
Tekamah,NE
Summary
Compassionate Certified Nursing Assistant with extensive experience at Accura Health Care, skilled in patient care and vital signs monitoring. Proven ability to enhance patient independence and safety through effective communication and adherence to infection control protocols. A reliable team player dedicated to improving patient outcomes and fostering a supportive healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Accura Health Care
11.2024 - Current
- Assisted patients with daily living activities to promote independence and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care while ensuring patient comfort and safety during procedures.
- Maintained accurate patient records to support care planning and effective communication.
- Adhered to infection control protocols, enhancing overall safety within the healthcare environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Supported needs of 34 residents under long-term care.
Medical Receptionist
MD West One
02.2022 - 11.2024
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and medical staff, enhancing service delivery.
- Processed patient intake forms and insurance information for accurate record-keeping.
- Utilized electronic health record (EHR) systems to maintain up-to-date patient information.
- Resolved patient inquiries and concerns promptly, improving overall satisfaction rates.
- Developed standard operating procedures for front desk operations to ensure consistency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Processed insurance claims and verified patient eligibility using electronic health record systems.
Education
High School Diploma -
Tekamah Herman High School
Tekamah, NE05.2006
Skills
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Alzheimer's and dementia care
- Electronic charting
- Compassionate caregiver
- End-of-life care
- Calm and level-headed under duress
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Certified Nursing Assistant
Accura Health Care
11.2024 - Current
Medical Receptionist
MD West One
02.2022 - 11.2024
High School Diploma -
Tekamah Herman High School