Nicole Nickel
Beatrice
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Holiday Inn & Suites
Beatrice NE
04.2024 - Current
- Welcoming Guests . Answer the phone for any questions or for making reservations. Helping a guest get their reservation. Giving tips on rates and dates . Also check emails to further assist guests .
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Managed company calendar and scheduled events.
- Greeted visitors warmly and directed them to correct personnel or office.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
Cosmetologist -
College of Hair Design
Lincoln 03-1998
Skills
- Client complaint resolution
- Email correspondence
- Customer relationship management
- Record keeping
- Phone communication
- Guest services
- Effective communication
- Attention to detail
Timeline
Front Desk Receptionist
Holiday Inn & Suites
04.2024 - Current
Cosmetologist -
College of Hair Design