Nicole Vice
Gretna,NE
Summary
Dependable, highly motivated professional with a proven track record in logistics management and customer service. Excel in promoting safe driving practices, staff training programs, and safety meetings. Demonstrate exceptional organizational skills and problem-solving abilities, leading to significant improvements in operational efficiency and client satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dispatch
D & J Beverage
10.2024 - Current
- Schedule and assign service techs. Manage all incoming calls, assist customers, diagnose equipment issues by phone. Order product and parts. Aid in invoicing and bidding repairs.
Tandem/Side Dump Driver
EZ Enterprises
04.2022 - 10.2024
- Safely operate various vehicles, perform vehicle inspections, keep daily haul records, train new employees
Dispatch, Safety, Driver, Payroll Clerk
McEvoy Trucking
08.2021 - 04.2022
- Co-dispatched 10 owner operators, monitored safety records and designed quarterly safety meetings, pulled flatbed freight regionally, constructed a payroll system and calculated weekly statements for owner operators, created performance records by mile/fuel costs/pay rates for owner operators
Dispatch Manager, Driver
Wise Logistics
01.2016 - 04.2019
- Dispatched 12 owner operators, calculated weekly settlements, kept company records, assisted with billing and collections, negotiated freight contracts and customer relations, troubleshot truck maintenance issues, facilitated repairs, operated tractor trailer with reefer
Office Manager
The Healing Stop
03.2010 - 03.2019
- Maintained company website and educational materials, kept financial records, handled receiving, created marketing plans, greeted customers, assisted with health counseling, sales
Dispatch Manager, Driver
Independent Logistics
08.2010 - 12.2015
- Dispatched 8 trucks, negotiated freight contracts with brokers and customers, created company records, assisted with billing and collections, operated flatbed tractor trailer
Owner, Operator
Vice Enterprises
02.2002 - 07.2010
- Owned and operated a successful trucking business, maintained all company records including payroll and taxes, hired and trained drivers, performed basic maintenance, operated tractor trailer with a variety of trailers
Education
Metro Community College
Omaha, NE07-2024
Hastings Comm. College
Hastings, NE05-2000
Diploma - High School
Mercy High School
Omaha, NE05-1993
Skills
- Customer service
- Truck and technician dispatching
- Route planning
- Critical Thinking
- Basic bookkeeping
- Computer proficiency
- Personnel management
Certification
Class A CDL with Doubles/Triples, Tanker, & Hazmat Endorsements
Timeline
Dispatch
D & J Beverage
10.2024 - Current
Tandem/Side Dump Driver
EZ Enterprises
04.2022 - 10.2024
Dispatch, Safety, Driver, Payroll Clerk
McEvoy Trucking
08.2021 - 04.2022
Dispatch Manager, Driver
Wise Logistics
01.2016 - 04.2019
Dispatch Manager, Driver
Independent Logistics
08.2010 - 12.2015
Office Manager
The Healing Stop
03.2010 - 03.2019
Owner, Operator
Vice Enterprises
02.2002 - 07.2010
Diploma - High School
Mercy High School
Metro Community College
Hastings Comm. College