Olivia Coleman
Omaha
Overview
5
5
years of professional experience
Work History
Server
Roja Mexican Grill
Omaha
03.2024 - Current
- Increased sales per table by suggesting add-ons and premium items, using customer cues to make recommendations, which led to higher check averages.
- Handled multiple large parties during peak hours by staying organized and prioritizing service, which improved table turnover and boosted overall revenue.
- Resolved guest issues by listening and responding with solutions, which created repeat business and positive feedback from customers.
Sales Associate
Athleta
Omaha
11.2021 - 04.2022
- Drove sales by suggesting complementary products during purchases, using knowledge of customer needs to guide recommendations, which boosted multi-item transactions.
- Supported in-store promotions by engaging customers and explaining product features, which increased event-day sales.
- Learned detailed product information through training and applied it in conversations with customers, which improved trust and repeat purchases.
Sales Associate
Sun Tan City
Omaha
01.2021 - 01.2022
- Met and exceeded monthly sales goals by promoting memberships and lotions, focusing on each client’s personal goals, which drove steady revenue growth.
- Explained the benefits of premium products during consultations, which led to higher sales of skincare items and upgrades.
Education
Bachelor of Arts - Communications
University of Nebraska At Omaha
Omaha, NE05.2025
Skills
- Effective communication
- Customer service
- Project management
- Team collaboration
- Excellent people skills
Accomplishments
- Fall 2023- Dean's List
- Spring 2023- Canceller's List
- Event Planner for Association for Talent Development Student Organization 2024-2025
References
- Tiffany Reasland, Nanny Employer, 402-960-5838
- Allyssa Zabawa, Manager at Roja Mexican Grill, 402-699-9084
Timeline
Server
Roja Mexican Grill
03.2024 - Current
Sales Associate
Athleta
11.2021 - 04.2022
Sales Associate
Sun Tan City
01.2021 - 01.2022
Bachelor of Arts - Communications
University of Nebraska At Omaha
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