Olivia Stadtlander
Omaha
Summary
Detail-oriented team player with strong organizational skills. Ability to adapt to new situations with a growth attitude. Reliable and upbeat associate, successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Task Associate & Beauty Advisor
Ulta Beauty Inc.
04.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Trained and mentored junior staff on customer service strategies and techniques.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Set up displays to promote products.
Education
Bachelor of Science - Psychology
University of Nebraska At Omaha
Omaha, NE05.2024
Associate of Arts - General Education
Metropolitan Community College
Omaha, NE05.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Decision-Making
- Complex Problem-Solving
- Oral communication
- Issue Resolution
- Customer service orientation
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Creative Thinking
Timeline
Task Associate & Beauty Advisor
Ulta Beauty Inc.
04.2022 - Current
Bachelor of Science - Psychology
University of Nebraska At Omaha
Associate of Arts - General Education
Metropolitan Community College
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