Onna Santos

• Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
• Scheduled equipment pick up appointments for over 10,000 Soldiers
• Maintained direct lines of communication with Enterprise partners and unit representatives
• Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
• Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.

• Executed preventive and corrective maintenance on work trucks and other vehicles.
• Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
• Kept detailed records of repairs, labor involved and parts used.
• Monitored shop equipment to maintain safe working condition.

• Replaced damaged, missing, or defective parts with new and refurbished components.

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Test drove vehicles to determine problems and test repairs.
• • Completed standard inspections to assess wear and damage to vehicles.
  • Maintained certifications and completed in-depth training on commonly­serviced equipment, systems and components.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Performed computerized alignments of diverse vehicles.

• Coordinated schedules and day-to-day activities of crew to satisfy project needs.
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
• Recruited and hired individuals demonstrating passion, dedication and added value to team.

• Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
• Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.

• Lead trainer for proper installation procedures.
• Completed installation tasks such as soldering connections and splicing wires.
• Installed equipment and accessories, including stereos and speakers, navigation tools and security alarms.

• Operated tools, equipment, and machinery according to safety standards.
• Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.