Oztin Testa
lincoln
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Valentinos Pizza
11.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Education
High School Diploma -
Lincoln NorthStar
Lincoln, NE05-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Flexible schedule
- Goal setting and achievement
- Relationship building
- Mechanically inclined
- Customer service
- Parts labeling
- Proficient in briggs and stratton power portal
Timeline
Team Member
Valentinos Pizza
11.2021 - Current
High School Diploma -
Lincoln NorthStar
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