Paul Leger
Omaha
Summary
Dynamic and results-oriented professional with a proven track record at Wilcrest Park Townhome, adept in maintenance and emergency response, showcasing exceptional customer service and problem-solving abilities. Leveraged skills in teamwork, collaboration, and development to enhance operational efficiency and resident satisfaction. Renowned for reliability and a flexible approach, consistently delivering quality outcomes in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Maintenance/On Call
Wilcrest Park Townhome
11.2023 - Current
- Provided exceptional customer service for residents, renters, and homeowners.
- Assisted in writing work orders for residents to effectively communicate their needs and concerns to staff and management.
- Effectively jetted sewage cleanouts that were backed up, which could have caused health and safety hazards.
- Managed calls to the police and fire department for emergency calls in the facility.
- On call for almost the last two years, able to be reached in emergency and non-emergency situations, day or night.
Security Officer
Secura
01.2024 - 02.2025
- Managed 4 of 7 days of the night security shifts.
- Charged with patrolling the facility multiple times an hour, mostly non-stop.
- Maintained detailed records of security incidents, enabling proper analysis for the future. Once every hour. Or, as per the incident.
- Continuously updated management and staff address any growing security concerns. Like cut fire gate locks, bars cut on the fence line. The presence of drugs being sold on the property.
Groundskeeper
Wilcrest Park and Townhome
11.2023 - 09.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Streamlined waste management processes through diligent monitoring of trash receptacles and recycling bins on the property''s premises.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Ensured the health of plant life by applying appropriate treatments for pests and diseases.
- Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
- Enhanced team productivity with organization of supplies and materials for easy access.
- Fostered positive community image by engaging with residents and addressing their concerns related to grounds.
- Streamlined groundskeeping processes, introducing efficient tool and equipment management.
- Enhanced nighttime visibility and safety by maintaining outdoor lighting fixtures.
- Maintained gardening tools by replacing blades and fluids.
Education
Diploma - N/A
Plattsmouth High School
Plattsmouth, NE05.2010
Skills
- Video editing
- Sales support
- Search engine optimization
- Web development
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Interpersonal and social skills
- Flexible schedule
- Outstanding communication skills
- Creative and resourceful
- Creativity and innovation
- Quality control
- Public speaking
- Client relationships
- Project management
- Telephone etiquette
- Analytical mindset
- Research
- Clerical support
- Job shadowing
- Teamwork
- Customer service
- Time management
- Flexible and adaptable
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Reliable and punctual
- Organizational skills
- Creative thinking
- Active listening
- Effective communication
- Decision-making
- Customer communication
- Cash handling
- Relationship building
- Scheduling appointments
- Team building
- Professional and mature
- Confidentiality understanding
Timeline
Security Officer
Secura
01.2024 - 02.2025
Maintenance/On Call
Wilcrest Park Townhome
11.2023 - Current
Groundskeeper
Wilcrest Park and Townhome
11.2023 - 09.2024
Diploma - N/A
Plattsmouth High School
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