Philip Conkey
Westerville,OH
Summary
Dedicated Manager at White Castle for over 5 years. Great interpersonal skills while being able to still work effectively on my own with a detailed outcome in mind. Effective service plumber with efficiency, and customer service in mind. Capable of learning and implementing various methods of operations quickly and safely with a job done right the first time outlook.
Overview
10
10
years of professional experience
Work History
Operations Assistant
Brio Tuscan Grille
01.2024 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
- Prepared and delivered operational performance reports to inform management.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Assisted in development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Facilitated smooth communication between departments by acting as a liaison when necessary, ensuring timely information exchange.
Plumber
Mr. Rooter Plumbing, Inc.
07.2023 - 12.2023
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Inspected sewers and piping systems to assess quality and condition.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Cut and drilled holes in walls to permit passage of pipes.
Apprentice Plumber
Roto-Rooter Plumbing & Water Cleanup
03.2023 - 07.2023
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
- Installed water heaters and sump pumps in alignment with industry best practices to support customer satisfaction.
Security Officer
Inter-Con Security Systems Inc.
01.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Manager
White Castle
09.2016 - 12.2022
Technician
Valvoline
04.2018 - 11.2018
Cashier
Flying J
04.2016 - 09.2018
Computer technician/diagnostics
Capital university
08.2014 - 04.2015
Education
Honors Diploma -
Hamilton Township Highschool
Columbus, OH05.2014
Skills
- Adaptive
- Ability to Learn Quickly
- Detail-oriented
- Effective Team Leader
- Always on time
- Good time management skills
- Critical thinking and problem solving
- Focused
- Initiative
- Communication Skills
- Professional and Friendly
- Customer Support
- Positive Attitude
Timeline
Operations Assistant
Brio Tuscan Grille
01.2024 - Current
Plumber
Mr. Rooter Plumbing, Inc.
07.2023 - 12.2023
Apprentice Plumber
Roto-Rooter Plumbing & Water Cleanup
03.2023 - 07.2023
Security Officer
Inter-Con Security Systems Inc.
01.2023 - 05.2023
Technician
Valvoline
04.2018 - 11.2018
Manager
White Castle
09.2016 - 12.2022
Cashier
Flying J
04.2016 - 09.2018
Computer technician/diagnostics
Capital university
08.2014 - 04.2015
Honors Diploma -
Hamilton Township Highschool
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