Pollock Holliger
Omaha
Summary
Spirited Beverage Director with extensive knowledge of cocktails and managing high demand services. Adept at training workers for excellence and designing unique, profitable drink menus. Successful at event planning and upselling products.
Overview
5
5
years of professional experience
Work History
Beverage Director
ALICE
05.2024 - 05.2025
- Crafted and curated specialty menus.
- Oversaw and approved official seasonal menus.
- Incentivized creative collaboration with staff members/peers.
- Created and updated roster of in house syrups, aue de vies, tinctures and bitters.
- Market research, COGs lists, and cocktail batching.
- Selected quality products to order from liquor representatives.
- Trained and coached bartenders to hone and perfect their craft.
- Created an environment where questions and suggestions were enthused, not just allowed.
Bartender
ALICE
05.2023 - 05.2025
- Crafted quality cocktails in an efficient and timely manner.
- Practiced intricate and complex garnishes.
- Utilized bountiful knowledge to ensure guests made informed choices.
- Head bartended main service well at Alice (best in Omaha)
- Headed and hosted private events.
- Displayed total flexibility with hours.
Shift Leader
Alamo Drafthouse
02.2022 - 05.2023
- Supervised team of servers.
- Delegated to training new hires as servers.
- Logged and reported employee performance to management.
- Enforced proper food safety protocol.
- Expressed the importance of guest relations and reviews.
Server
Alamo Drafthouse
06.2021 - 05.2023
- Explained menu items and suggested appropriate options.
- Cultivated relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle discounts.
- Used slow periods to restock supplies, and tidy up server station.
Screen Printer
Ink Images
04.2020 - 08.2020
- Copied customer designs and translated to functional print screens.
- Received and examined work orders to determine printing times, ink and material quantities.
- Cleaned, adjusted and repaired screen printing machines.
Education
Bachelor of Arts - Animation
Metropolitan Community College
Omaha, NE08-2020
Skills
- Quality control
- POS system proficiency
- Marketing expertise
- Event planning
- Beverage trends
- Brand promotion
- Supplier negotiations
- Pricing strategy
- Profit and loss
- Product marketing
- Menu planning
- Bookkeeping
Timeline
Beverage Director
ALICE
05.2024 - 05.2025
Bartender
ALICE
05.2023 - 05.2025
Shift Leader
Alamo Drafthouse
02.2022 - 05.2023
Server
Alamo Drafthouse
06.2021 - 05.2023
Screen Printer
Ink Images
04.2020 - 08.2020
Bachelor of Arts - Animation
Metropolitan Community College
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