Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachel Bridgeford

Omaha

Summary

Highly motivated and detail-oriented administrative professional with 10+ years of
experience in office administration

interpersonal skills and high business operations knowledge.

Works effectively with multi-disciplinary and cross-departmental teams to ensure operational and service excellence.

Overview

17
17
years of professional experience

Work History

Senior Patient Care Coordinator

Nebraska Medicine
06.2015 - 05.2025

- Assisted The Heart and Vascular clinic in rooming patients.

- Coordinated scheduling of appointments, tests, and procedures LVAD patients at Nebraska Medicine.
- Provided administrative support to the medical team, maintaining agendas and meeting minutes.
- Assisted in monthly chart reviews and data collection for TJC Surveys
- Led scheduling and trained new Patient Care Coordinators.
- Fostered relationships with referring physicians and vendors to ensure exceptional patient care.
- Collaborated with media relations to highlight program achievements and patient stories.

-Communicated and fostered good working relationships with referring physician
offices, other Nebraska Medicine employees and outside vendors to ensure
patients received outstanding care.

Clerk/ Patient Care tech

Nebraska Medicine
Omaha
03.2008 - 06.2016
  • In addition to assisting patients with medical needs and providing excellent customer service in a team environment, I utilized my skills for many administrative duties.
  • Administrative duties include answering phones, entering doctor orders, tracking and charting patient care information, following admission and discharge procedures, organizing daily work schedules, assembling patient charts, and documenting patient information using Microsoft Office applications.

Education

Kanesville Highschool
Council Bluffs, IA
05-2006

Some College (No Degree) - General Studies

Iowa Western Community College
Council Bluffs, IA

Skills

  • Appointment scheduling
  • EPIC charting
  • Data analysis
  • Patient advocacy
  • Compliance management
  • Customer relationship management
  • Time Management
  • Schedule/Calendar Management
  • Organization and Planning
  • Microsoft Office Suite
  • Communication
  • Discretion
  • Problem-Solving
  • Teamwork
  • Work Ethic
  • Type 80 WPM

Accomplishments

  • Nominated 2 times for the Caring Kind Award winner for Nebraska Medicine. The Caring Kind Award is awarded
    to the Nebraska Medicine employee who demonstrates a primary focus on patient care,
    outstanding communication, integrity, and ethical behavior in dealing with patient, families
    and colleagues, a pattern of seeking out and meeting customer needs, and support to
    other health care team members.

Timeline

Senior Patient Care Coordinator

Nebraska Medicine
06.2015 - 05.2025

Clerk/ Patient Care tech

Nebraska Medicine
03.2008 - 06.2016

Kanesville Highschool

Some College (No Degree) - General Studies

Iowa Western Community College
Rachel Bridgeford