Rebecca Johnson
Lincoln
Summary
Dynamic professional with extensive experience as a Kitchen Shift Leader at Casey's General Stores Inc., excelling in food safety compliance and waste reduction. Proven ability to enhance customer satisfaction and team morale through effective training and streamlined processes. Skilled in report preparation and inmate monitoring, ensuring operational efficiency and safety.
Overview
5
5
years of professional experience
Work History
Kitchen Shift Leader
Caseys General Stores Inc
Lincoln, NE
07.2023 - Current
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer, ensuring balanced registers at shift end.
- Stocked merchandise and organized displays to enhance shopping experience.
- Collaborated with team members to optimize store operations and workflow.
- Handled customer complaints professionally, striving for resolution satisfaction.
- Implemented improvements in checkout processes, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customer
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Coordinated daily operations, optimizing workflow and resource allocation during peak hours.
- Trained new team members on recipe execution and operational procedures for consistency.
- Monitored food preparation methods to uphold quality and presentation standards consistently.
- Reduced food waste through effective inventory management and proper storage techniques.
- Enhanced customer satisfaction by ensuring timely delivery of high-quality meals.
- Boosted employee morale by fostering a positive team atmosphere and recognizing exceptional performance.
- Improved kitchen efficiency by implementing streamlined processes and workflows.
- Maintained a clean, safe, and sanitized work environment in compliance with health regulations.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
Detention Officer
Comanche County Detention Center
Lawton, OK
04.2022 - 02.2023
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Correctional Officer
Lawton Correctional Facility
Lawton, OK
03.2021 - 11.2021
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Home Health Care Provider
Lawton, OK
10.2020 - 03.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
Talawanda High School
Oxford, OH06-1991
Skills
- Reading Comprehension
- Adult Detention
- Inmate Monitoring
- Corrective Actions
- Report Preparation
- Records Maintenance
- Booking Procedures
- Maintaining Logs
- System Recordkeeping
- Kitchen organization
- Food safety compliance
- Waste reduction
- Food safety
Accomplishments
Our store made the top 100 of all the Casey's stores twice. The second time we were the number 12th store of all Casey's.
Timeline
Kitchen Shift Leader
Caseys General Stores Inc
07.2023 - Current
Detention Officer
Comanche County Detention Center
04.2022 - 02.2023
Correctional Officer
Lawton Correctional Facility
03.2021 - 11.2021
Home Health Care Provider
10.2020 - 03.2021
Talawanda High School