Reegan Reisig
Lincoln
Summary
Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Crew Leader
Sonic Drive-in
Lincoln
04.2020 - 09.2025
- Supervised daily operations to ensure efficient service delivery.
- Trained new staff on customer service and food safety protocols.
- Coordinated team schedules to maintain optimal staffing levels.
- Assisted in resolving customer complaints to enhance satisfaction.
- Trained new hires on job duties, safety protocols, and company policies.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Organized crew placement per job function when assigning work.
- Monitored task completion to meet company standards for performance.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Enforced safety mandates and OSHA restrictions with good leadership skills.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
Crew Trainer
Raising Cane's Restaurants
Lincoln
01.2021 - 12.2024
- Oversaw daily operations to ensure smooth workflow and customer satisfaction.
- Stayed up to date on requirements of all team positions to optimize training.
- Ensured that all safety protocols were followed during training sessions.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Documented performance, safety and customer service needs to improve operations.
- Provided feedback and support to team members to enhance performance.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
- Delivered group and individual needs-based training to personnel.
- Maintained up-to-date records of all employees' training progress and certification status.
- Assisted in hiring crew members to expedite on-boarding process.
- Monitored employee progress, offering constructive feedback for improvement.
- Maintained detailed records of training sessions and participant progress.
Education
Lincoln Southeast
Lincoln , NESkills
- Employee training
- Crew coordination
- Safety compliance
- Performance monitoring
- Team leadership
- Conflict resolution
- Problem solving
- Customer satisfaction
- Quality assurance
- Staff support
- Multitasking and organization
- Task prioritization
- OSHA requirements
- Professional appearance
- Building codes
- Crew scheduling
- Product knowledge
Timeline
Crew Trainer
Raising Cane's Restaurants
01.2021 - 12.2024
Crew Leader
Sonic Drive-in
04.2020 - 09.2025
Lincoln Southeast