Riley Selig
Papillion
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Genesis Health Club. Skilled in conflict management and cash handling, I excelled in enhancing guest satisfaction and fostering positive relationships. Known for maintaining an organized environment and effectively resolving issues, I consistently deliver exceptional front desk support.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Genesis Health Club
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected, fees, and payments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Collect, launder, fold and distribute towels for guests.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Babysitter
Aunt and Uncle
03.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Planned fun outings and educational activities to keep children entertained.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Education
High School Diploma -
Papillion LaVista High School
La Vista05-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Cash handling
- Multi-line telephone systems
- Conflict management
Timeline
Front Desk Receptionist
Genesis Health Club
05.2024 - Current
Babysitter
Aunt and Uncle
03.2021 - Current
High School Diploma -
Papillion LaVista High School
Similar Profiles
XAVIER BLANCOXAVIER BLANCO
Lifeguard at Genesis Health ClubLifeguard at Genesis Health Club
Matthew WeireterMatthew Weireter
Facilities Manager at Genesis Health ClubFacilities Manager at Genesis Health Club
Whitley LuomaWhitley Luoma
Massage Therapist at Back To Health ChiropracticMassage Therapist at Back To Health Chiropractic