Rita Salway
Scottsbluff,NE
Summary
Dynamic Certified Dietary Manager with a proven track record at Heritage Estates Retirement Community, enhancing patient satisfaction through customized meal plans and efficient dietary modifications. Skilled in nutrition education and team leadership, I excel in fostering collaborative environments and implementing cost-saving measures, achieving significant improvements in service quality and operational efficiency.
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Dietary professional with robust history in managing nutritional programs and ensuring regulatory compliance. Known for delivering high-quality dietary services and fostering team collaboration. Reliable and adaptable, skilled in creating tailored dietary plans and enhancing operational procedures.
Diligent [Desired Position] with background in managing dietary programs and ensuring compliance with health regulations. Proven track record of developing and implementing effective nutritional plans tailored to diverse populations. Demonstrated ability to lead and collaborate with staff to enhance service quality and operational efficiency.
Personable and dedicated, with strong foundation in nutritional science and dietary planning. Well-versed in food safety regulations and menu planning, with robust skills in dietary assessment and meal preparation. Committed to promoting health and wellness through effective dietary management and high-quality meal programs.
Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering [Number] years' experience in the field.
Offering strong organizational skills and keen ability to learn and adapt in dietary management setting. Brings solid understanding of nutrition principles and hands-on experience with food preparation and safety. Ready to use and develop skills in dietary planning and team collaboration in [Desired Position] role.
Hardworking Dietary Manager knowledgeable about running high-quality department for [Type] facilities. Adept at ordering food, planning menus and training team members.
Developed skills in nutritional assessment, dietary planning, and team leadership within healthcare environment. Seeking to transition into new field, leveraging expertise in managing dietary programs and optimizing meal plans. Focused on delivering impactful and improved outcomes through effective dietary solutions and team management.
Ambitious [Job Title] with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills, and an adaptable approach to solving routine and complex issues.
Experienced with managing dietary programs to ensure compliance with health standards. Utilizes leadership and teamwork to enhance service quality and operational efficiency. Knowledge of developing and implementing personalized nutritional plans for diverse populations.
Certified Dietary Management Specialist with track record of enhancing nutritional programs and team efficiency. Skilled in menu planning, food safety, and regulatory compliance. Strong focus on collaborative efforts and delivering impactful results. Reliable and adaptable, consistently meeting organizational needs and goals.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Experienced in coordinating nutrition care with healthcare team. Strong supervisor with an understanding of food production, cleaning, and recordkeeping needs. Conversational skills in [Language].
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Certified Dietary Manager
Heritage Estates Retirement Community
02.2021 - Current
- Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
- Coordinated with vendors to source high-quality ingredients at competitive prices, maintaining strong relationships for long-term partnerships.
- Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
- Streamlined meal planning processes by utilizing advanced software programs for menu creation and recipe management.
- Achieved budgetary goals through effective cost control measures, including bulk purchasing and negotiating vendor contracts.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
- Conducted regular audits of food storage areas to maintain cleanliness standards and prevent contamination risks.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
- Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
- Implemented continuous improvement initiatives in response to performance metrics, enhancing overall department effectiveness.
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Monitored production to check safety, standardized production and appropriate portioning.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
Certified Nursing Assistant
North Field Retirement Facility
01.2012 - 02.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 30+ residents under long-term care.
- Supported needs of 30+ residents under long-term care.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to [Type] patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Medication Aide
Northfield Retirement Community
01.2012 - 02.2021
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Administered prescribed drugs to high-volume patient caseload.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
- Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
- Boosted patient compliance with medication regimes through compassionate guidance and support.
- Reported changes in patient status regarding drug therapy.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
- Demonstrated comprehensive knowledge of state regulations regarding medication administration, staying current on updates as needed.
- Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
- Fostered strong relationships with patients and their families, providing emotional support throughout their treatment journey.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Employed time management skills to prioritize tasks effectively without compromising patient care quality.
- Promoted a culture of continuous improvement within the facility through active participation in staff training initiatives related to medication administration.
- Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
- Monitored medication storage area to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of [Number]+ residents under long-term care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
Education
CDM -
University of North Dakota
Grand Forks, ND08.2022
Skills
- Meal preparation
- Dietary modifications
- Allergen awareness
- Therapeutic diets
- Menu planning
- Nutrition education
- Sanitation management
- Nutritional assessment
- Collaboration and teamwork
- Nutrition counseling
- Food safety regulations
- Sanitation protocols
- Recordkeeping skills
- Food presentation
- Inventory management
- Food production management
- Workflow optimization
- Menu planning abilities
- Employee recruitment
- Delivery coordination
- Department management
- Recipe development
- Staff monitoring
- Cost control
- Purchasing and procurement
- Special diets
- Department oversight
- Supply coordination
- Nutrition expertise
- Cross-functional coordination
- Nutritional needs assessments
- Menu planning skills
- Diet restriction determination
- Meal development
- Hygiene standards
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Money handling
- Decision-making
- Cash handling
- Food preparation
- Safe food handling
- Relationship building
- Calm and pleasant demeanor
- Operational efficiency
- Scheduling staff
- Employee supervision
- Delegating assignments and tasks
- Team building
- Task prioritization
- Work Planning and Prioritization
- Supply ordering and management
- Sanitation standards
- Self motivation
- Nutritional knowledge
- Infection control
- Health and safety regulations
- Monitoring food preparation
- Coaching and mentoring
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Operations management
- Food safety compliance
- Kitchen equipment operation and maintenance
- Goal setting
- Hospitality management
- Professionalism
- Interpersonal communication
- Scheduling
- Quality control
- Strategic planning
- Training and onboarding
- Staff training
- Building maintenance
- Food plating and presentation
- Employee performance evaluations
Timeline
Certified Dietary Manager
Heritage Estates Retirement Community
02.2021 - Current
Certified Nursing Assistant
North Field Retirement Facility
01.2012 - 02.2021
Medication Aide
Northfield Retirement Community
01.2012 - 02.2021
CDM -
University of North Dakota
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