Robin Hines

Conduct interviews to obtain information.

Assist clients in accepting their disabilities and achieving potential.

Coordinate with medical staff to assist with rehabilitation of clients.

Prepare cognitive, physical and behavioral assessments.

Design, implement and. monitor case plans.

Coordinate case management responsibilities.

Perform comprehensive intakes and write narratives.

Attend IEP and MDT to assist students.

Manage caseload of 150-200 individuals.

Conduct home-based therapy.

Monitor grant monies.

Provided out-patient therapy to individuals, couples and family.

Intense work with adolescents.

Assess and diagnosis clients.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.