Rolan Hadi
Lincoln
Summary
Family Support Worker with extensive experience at Pathfinder Support Services, skilled in crisis intervention and community resource coordination. Proven ability to develop individualized service plans and foster positive family relationships. Efficient at client assessment and documentation management, ensuring compliance with legal standards while delivering compassionate support to families in need.
Overview
5
5
years of professional experience
Work History
Family Support Worker
Pathfinder Support Services
Lincoln
12.2024 - Current
- Monitored client compliance with treatment plans and goals set by case workers.
- Educated clients on legal rights regarding custody or guardianship matters.
- Coordinated referrals to community resources such as housing, medical care, education.
- Conducted assessments of family needs and developed individualized service plans.
- Participated in team meetings with social workers, therapists, and probation officers.
- Attended court hearings related to child welfare cases.
- Provided counseling and support to families in crisis situations.
- Collaborated with other agencies providing services to the family unit.
Functional Family Facilitator
Jenda Family Services
05.2023 - 12.2023
- Working with consumers to strengthen family bonds and set goals in order to establish stability for both the parent and the child.
- Daily documentation of the child’s and parent’s day-to-day activities, and organizing files for each individual family.
- Maintaining the safety of children during transportation, as well as the duration of each supervised visit and drug testing of consumers
- Provided education about healthy relationship dynamics and conflict resolution strategies during individual counseling sessions with clients.
- Assisted clients in developing visitation plans to meet their needs and foster positive relationships between parents and children.
- Completed assessments regarding parental capacity for reunification prior to making recommendations for future visits or modifications of existing visitation plans.
- Attended trainings related to family law statutes, trauma informed care practices, domestic violence awareness and other relevant topics.
Clerk Services Associate
Lancaster County District Court
Lincoln
06.2022 - 04.2023
- Processing paper documents filed by self-represented individuals, as well as attorneys, while following correct procedures for many types of filings.
- Familiarizing myself with case progression and having an understanding of legal judgments made within civil and criminal cases.
- Physical record-keeping of case numbers, categorized by case type and in chronological order.
- Taking phone calls from law firms and assisting with the approval of e-filed cases using the JUSTICE system.
- Answering questions from the public regarding court dates, sentencing, and placement of inmates.
- Entered data into computer systems accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Communication Specialist
Nebraska State Patrol
Lincoln
08.2021 - 04.2022
- Received and dispatched calls for emergency services.
- Handling multiple systems, such as teletype, communication-aided systems, and radio technology, to dispatch for troop areas across the state of Nebraska.
- Maintaining a calm and positive attitude under high-pressure circumstances when responding to emergencies.
- Analyzing DMV and criminal history checks for daily traffic stops conducted.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Custodian
Lincoln Public Schools
Lincoln
08.2020 - 08.2021
- Assisted with snow removal around the school building while operating a snow thrower/blower.
- Adhering strictly to health and safety regulations while performing duties.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Education
Associate of Arts - Criminal Justice
Southeast Community College
Lincoln, NE05-2023
High School Diploma -
Lincoln North Star High School
Lincoln, NE05-2019
Skills
- Client assessment
- Treatment planning
- Community resource coordination
- Crisis intervention
- Family counseling
- Documentation management
- Trauma-informed care
- Visitation planning
- Eligibility assessments
- Parenting education
- Child development
- Case management
- Behavioral assessment
- Child welfare advocate
- Emergency response
- Call dispatching
- Data entry
- Communication systems
- Client coordination
- Team collaboration
- Legal compliance
- Communication skills
- Problem solving
- Customer service
- Scheduling appointments
- Inventory tracking
Languages
Arabic
Limited
Timeline
Family Support Worker
Pathfinder Support Services
12.2024 - Current
Functional Family Facilitator
Jenda Family Services
05.2023 - 12.2023
Clerk Services Associate
Lancaster County District Court
06.2022 - 04.2023
Communication Specialist
Nebraska State Patrol
08.2021 - 04.2022
Custodian
Lincoln Public Schools
08.2020 - 08.2021
Associate of Arts - Criminal Justice
Southeast Community College
High School Diploma -
Lincoln North Star High School
Similar Profiles
CALEB SNYDERCALEB SNYDER
Pipe Inspector/Roustabout Pusher at Pathfinder Inspections & Field ServicesPipe Inspector/Roustabout Pusher at Pathfinder Inspections & Field Services
Benito JuarezBenito Juarez
Rig Welder at Pathfinder servicesRig Welder at Pathfinder services
Kyle KiteKyle Kite
Foreman at Pathfinder ServicesForeman at Pathfinder Services
Jesse McdonaldJesse Mcdonald
Load Planner at Crete CarrierLoad Planner at Crete Carrier
Mary LongMary Long
Telephone Operator at Executive Answering ServiceTelephone Operator at Executive Answering Service