Rosa Trejo

Prepared food for doctors and nurses while maintaining a clean work station.

• Prepared and served nutritious meals in accordance with dietary guidelines.
• Maintained cleanliness and organization of kitchen and dining areas.
• Assisted in ensuring sufficient food was made.

• Prepare high-quality coffee beverages according to standardized recipes.
• Prepared high-quality coffee beverages according to standardized recipes.
• Assisted customers in selecting menu items based on preferences.
• Operated espresso machines efficiently during peak hours.

I have also been trained as the barista in the hospital. I had to learn about 20 different coffee recipes in a matter of a week and by my second week I already had memorized the process of how to make the drinks.

• Resolved customer complaints promptly, ensuring satisfaction and repeat business.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, a positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.

I recently got trained in the call center on the patient side of nutrition. Now I have to make sure I'm looking at what diet each patient has and what restrictions they have to ensure they are well taken care of .I also make sure to write down patient names and their diets according to the file so that I can call each room and make sure i take their Breakfast, Lunch and Supper orders. I also need to make sure to provide the best customer service that I can so that the patients have a wonderful experience. At times I have to run up and deliver trays when everyone is busy and can't assist in the delivering .

• Managed high-volume inbound calls, ensuring exceptional customer service and issue resolution.

• Provide accurate information and support for patients so that they can have a satisfied phone call.

• Sorted corn by size, quality, and color, ensuring consistent product standards.
• Sorted over 100 corns a day
• Conducted visual inspections to detect damaged or defective kernels, maintaining product quality.
• Sorted corn daily by size and quality to maintain consistency.

• Maintained clean, organized environment to enhance safety and comfort.
• Coordinated with parents on children's activities and progress.
• Kept baby clean and well-dressed at all times to ensure comfort.
• Prepared daily tasks in advance to maximize babysitting efficiency.
• Facilitated communication with parents regarding children's activities and progress.
• Provided childcare from 5:30 am to 5:30 pm, ensuring needs were met throughout the day.