Nina Stark
Fremont
Summary
Dedicated and detail-oriented field technician with years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Field Technician V
Charter Spectrum
Lincoln
09.2019 - Current
- Installed and configured telecommunications equipment for residential customers.
- Conducted routine maintenance on cable and internet systems to ensure reliability.
- Collaborated with team members to troubleshoot service outages effectively.
- 4 Years Experience with Digital Cable
- 3 Years Experience with Fiber
- 2 Years Experience High Split Project with Outside Plant Maintenance Team swapping line extenders and system amplifiers replacing main line connections and cutting in new housings.
- Troubleshooting main line problems to effectively repair damage
- Maintained inventory of tools and equipment for efficient operations.
- Educated customers on product features and troubleshooting techniques at installations.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Responded quickly to emergency situations requiring immediate attention.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Temp Worker
Essential Personnel
Fremont
06.2018 - 08.2019
- Operated machinery to assist in production processes efficiently.
- Collaborated with team members to meet daily workflow targets.
- Maintained cleanliness and organization in work areas consistently.
- Experience with Solar Panels
Technician
Audio Video Specialist
Fremont
04.2018 - 06.2018
- Installed audio and video equipment in residential and commercial spaces.
- Provided technical support for audio visual systems during events.
- Troubleshot equipment issues for optimal performance and reliability.
Education
General Education Deploma
Duluth, GASkills
- Telecommunications installation
- Equipment troubleshooting
- System maintenance
- Network testing
- Mainline Troubleshooting and maintenance
- Fibre Installation
- Team Management (During High Split Project)
- New Hire Mentorship
- Customer Education
- Experienced with all coax fittings for rg6, rg11, flex 500, 625p3 750p3 and 875p3
- Knowledge on use of Viavi One Expert and VeEx meters
Affiliations
- General Class Ham Radio Operator
- PC building and gaming including flight simulations.
- Tabletop Role-playing Games
- Racing
Certification
- General Class Radio Operator License
- Field Tech 5
Accomplishments
- Top Performer lowest percentage of Not Dones in the company.
References
References available upon request.
Timeline
Field Technician V
Charter Spectrum
09.2019 - Current
Temp Worker
Essential Personnel
06.2018 - 08.2019
Technician
Audio Video Specialist
04.2018 - 06.2018
General Education Deploma