Results-driven professional with expertise in customer service, team leadership, and money handling. Proven ability to train staff and manage inventory efficiently, ensuring high-quality service and operational success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Ziggi's Coffee
Commerce City, CO
08.2024 - 05.2026
Assisted in managing daily operations to ensure efficient workflow and customer service.
Trained new staff on procedures and company standards for quality service for customers.
Monitored inventory levels, placing orders to maintain stock and reduce shortage.
Bartender
Paddy O'Mally's
Kearney, NE
08.2023 - 05.2024
Served a variety of cocktails and beverages, ensuring customer satisfaction.
Maintained cleanliness and organization of bar area to enhance service efficiency.
Assisted in training new staff on drink preparation and customer service protocols.
Processed cash and credit transactions accurately during peak hours.
Server
Jersey's Sports Bar & Grill
Kearney, NE
02.2021 - 05.2024
Delivered exceptional customer service, ensuring positive dining experiences for guests.
Managed multiple tables efficiently, prioritizing tasks to meet customer needs.
Talked with kitchen staff to get food out in a timely and accurate maner.
Trained new servers in restaurant protocols and guest interactions.