Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Titus

Omaha

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Server

Primo's Modern Mexican
06.2025 - Current
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and timely responses.
  • Managed multiple tables efficiently, coordinating orders with kitchen staff to enhance workflow.
  • Implemented suggestions for menu improvements based on guest feedback, enhancing overall dining experience.

Caregiver

Self
12.2023 - 06.2025
  • Provided assistance with daily living activities, ensuring comfort and safety for my parents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized home.


Server

Brother Sebastian’s Steakhouse
11.2023 - 01.2024
  • Responsible for greeting, serving and satisfying a several guests simultaneously in a fine dining setting
  • Consistent multitasking and attention to detail
  • Payment handling and processing
  • Responsible for both opening and closing duties

Customer Service Representative

Principal Choice Solutions
12.2022 - 09.2023
  • Managed complex customer issues by employing problem-solving skills to ensure timely resolutions.
  • Resolved customer inquiries efficiently through multi-channel communication, enhancing client satisfaction and loyalty.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Server

Primo’s Modern Mexican
03.2022 - 09.2023
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and timely responses.
  • Managed multiple tables efficiently, coordinating orders with kitchen staff to enhance workflow.
  • Implemented suggestions for menu improvements based on guest feedback, enhancing overall dining experience.

Front Desk Agent

Staybridge Suites
07.2021 - 10.2021
  • Managed guest check-in and check-out processes, ensuring a smooth and efficient experience.
  • Coordinated room assignments and accommodations based on guest preferences and requirements.
  • Resolved guest inquiries and complaints promptly, enhancing overall satisfaction levels.
  • Implemented improved scheduling systems to optimize staffing during peak hours.
  • Developed relationships with repeat guests, personalizing service to enhance loyalty.

Caregiver

Self
01.2012 - 12.2018
  • Provided assistance with daily living activities, ensuring comfort and safety for my parents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized home.

Freelance Copywriter

Self
01.2011 - 12.2014
  • Created and edited error-free professional copy
  • Promoted client products by writing crisp and engaging advertising copy
  • Targeted advertiser's sales message to target consumers, tailoring tone and language for specific demographics
  • Light coding

Education

Internship -

Hayneedle, Inc.
Omaha, NE
01.2012

English - Writing and Linguists, Writer’s Workshop

University of Nebraska at Omaha
Omaha, NE
03.2013

Skills

  • Strong work ethic
  • Accurate data entry
  • Cultivating, maintaining, and growing client relations
  • Effective team coordination
  • Accurate task management
  • Billing and invoicing
  • Knowledgeable in demographic sociology
  • Copywriting expertise
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Primo's Modern Mexican
06.2025 - Current

Caregiver

Self
12.2023 - 06.2025

Server

Brother Sebastian’s Steakhouse
11.2023 - 01.2024

Customer Service Representative

Principal Choice Solutions
12.2022 - 09.2023

Server

Primo’s Modern Mexican
03.2022 - 09.2023

Front Desk Agent

Staybridge Suites
07.2021 - 10.2021

Caregiver

Self
01.2012 - 12.2018

Freelance Copywriter

Self
01.2011 - 12.2014

English - Writing and Linguists, Writer’s Workshop

University of Nebraska at Omaha

Internship -

Hayneedle, Inc.

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Ryan Titus