Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryen Moore

Omaha

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Extremely adaptable to new and expanding situations, often handling such areas with efficacy and positivity. Forefront of a commitment to service and assistance where needed, regardless of obstacles.

Overview

3
3
years of professional experience

Work History

Dallas YMCA Member Service Rep.

White Rock YMCA
05.2022 - Current
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Verified customer identification and documentation for compliant transactions.
  • Resolved customer issues through thorough dispute investigation.
  • Worked within the sports committee to provide a more expanded youth and athletic experience.
  • Gave tours to prospective members, while displaying charismatic information propositions and outreach based on wants/needs.
  • Trained staff on operating procedures and company services.

Creighton University Sports Information Department

Creighton University
08.2024 - 05.2025
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Passionate about learning and committed to continual improvement.
  • Finished work in a prompt and timely manner, often with the result of completion before due expectancy.
  • Worked with statistics, photography, and management.
  • Experience with various software and notation applications.
  • Created a flexible and reliable schedule, one with no missed shifts or late arrivals.

Education

High School Diploma -

Dallas Jesuit
Dallas, TX

Skills

  • Membership renewals
  • Member correspondence
  • Client education
  • Workflow optimization
  • Call experience
  • Issue resolution
  • Customer service
  • Relationship building
  • Member account management
  • Document processing
  • Customer support
  • Sales strategy
  • Point-of-sale system
  • Service recommendations

Accomplishments

  • Collaborated with team of 2 in the development of White Rock YMCA teen nights.
  • Achieved every sales goal through effectively helping with tours and sales.

Timeline

Creighton University Sports Information Department

Creighton University
08.2024 - 05.2025

Dallas YMCA Member Service Rep.

White Rock YMCA
05.2022 - Current

High School Diploma -

Dallas Jesuit

Similar Profiles

CREATE PROFILE
Ryen Moore