Samantha J. Smedra
Bellevue
Summary
Seeking full-time employment that will showcase my extensive customer service skills, outgoing personality, and past experiences while growing with and becoming an asset to the company.
Professional in logistics and supply chain management with extensive experience optimizing material flow and inventory control. Known for reliability in team settings and adaptability to changing demands. Skilled in warehouse software systems and safety protocols, fostering productive and secure work environment.
Overview
21
21
years of professional experience
Work History
Material Handler
Helping Hands Services
Omaha, NE
11.2024 - Current
- Loaded and unloaded materials, ensuring safety and compliance with regulations.
- Coordinated inventory management, maintaining accurate stock levels.
- Performed quality assurance safety checks, ensuring all safety practices were followed and maintained.
- Monitored equipment maintenance schedules to reduce downtime and improve safety compliance.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Volunteer
The Lydia House
Omaha, NE
01.2022 - 11.2024
- Coordinated daily operations to ensure efficient service delivery and client support.
- Assisted in organizing community outreach programs to raise awareness for local resources.
Banquet Manager
Workstaffing
Omaha, NE
12.2020 - 12.2021
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Handled payroll and termination duties
- Managed event logistics, coordinating with vendors to optimize resource allocation and setup efficiency.
- Supervised banquet staff, ensuring seamless service delivery and adherence to event timelines.
- Streamlined banquet operations, identifying process improvements that increased overall event execution efficiency.
- Conducted pre-hire evaluations and drug screening for new hire candidates.
Sales Representative
Menards
Bellevue, NE
06.2018 - 12.2020
- Cultivated strong customer relationships through personalized service and effective communication.
- Demonstrated in-depth product knowledge to assist customers in selecting appropriate solutions.
Banquet and Guest Service Manager
Holiday Inn Downtown
Omaha, NE
06.2013 - 06.2018
- Supervised front desk operations, ensuring exceptional guest experiences and efficient service delivery.
- Trained and mentored staff on customer service protocols and hotel policies to enhance team performance.
- Coordinated with housekeeping and maintenance teams to address guest requests promptly, enhancing operational efficiency.
Ex. Sales Administrative Assistant
Ramada Plaza Omaha Convention Center/CoCo-Keys
Omaha, NE
09.2009 - 04.2013
- Managed daily administrative tasks for sales team efficiency.
- Coordinated scheduling and logistics for client meetings and events.
- Maintained accurate records of client interactions and transactions.
Cashier
Menards
Bellevue, NE
04.2007 - 06.2008
- Greeted and helped customers locate needed items in a large warehouse environment
- Rung up items to be purchased with great attention to detail
- Collected, cash, debit/credit card payments, issued receipts and change accurately
- Used company computer system to find the correct SKU number or credit charges
- Maintained a clean and orderly work area for a pleasant shopping experience
- Provided aid to other departments when needed
- Demonstrated reliability by arriving on time and working an irregular shift
Leasing Consultant
NP Dodge
Omaha, NE
08.2005 - 09.2006
- Excellent with leasing apartments, prepared leases and various lease explanations
- Contributed to accurate and timely completion of Gov't NIFA Applications for prospects included; calculations and verifications for all sources of income possible
- Performed credit verifications and posted move-outs via Tenant Data website and utilized other computer software such as Rent-roll
- Assisted with evictions, three-day notices, move-out inspections, selling the apartments, spruced up apartments, accepted rent payments and explanation of policies
- Participated in receiving the Best Of Omaha Award for 2005
Education
High School Diploma -
Central High School
Omaha, NESkills
- Microsoft Word & Excel
- Motivated, self starter, team leader
- Punctual, dependable, self sufficient
- Strong multi-tasking, communication
- Team player, positive outlook adapting to various situations as needed
- Loading and unloading
- Material handling
- Order picking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved quality staff by completing evaluations with accuracy and efficiency.
- Documented and resolved customer concerns which led to an increase in sales and customer satisfaction.
Timeline
Material Handler
Helping Hands Services
11.2024 - Current
Volunteer
The Lydia House
01.2022 - 11.2024
Banquet Manager
Workstaffing
12.2020 - 12.2021
Sales Representative
Menards
06.2018 - 12.2020
Banquet and Guest Service Manager
Holiday Inn Downtown
06.2013 - 06.2018
Ex. Sales Administrative Assistant
Ramada Plaza Omaha Convention Center/CoCo-Keys
09.2009 - 04.2013
Cashier
Menards
04.2007 - 06.2008
Leasing Consultant
NP Dodge
08.2005 - 09.2006
High School Diploma -
Central High School