Dependable professional with strong ethics and time management skills. Experienced in customer service and team training, ensuring operational efficiency and satisfaction.
Overview
7
7
years of professional experience
Work History
Head Cashier
Menards
North Platte, NE
11.2024 - Current
Assisted in managing cash register operations during peak hours.
Supported team members by training on cash handling procedures.
Provided excellent customer service by addressing inquiries promptly.
Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
Second Assistant Manager
Dollar Tree
North Platte, NE
12.2018 - 10.2024
Supervised daily store operations, ensuring compliance with company policies and procedures.
Trained and mentored new team members on customer service best practices.
Developed weekly schedules to improve staff coverage and operational efficiency.
Resolved customer complaints effectively, enhancing overall shopping experience and satisfaction.