Sara Bartels
Kearney,NE
Summary
Hardworking and passionate team player with strong organizational skills seeking an enhancing position where my experience and education in business administration can be utilized and developed.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Office Assistant
Bayer
07.2020 - 12.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Customer Experience Specialist
Spreetail
04.2019 - 07.2020
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Monitored customer feedback, identifying trends to improve product offerings and the overall customer experience.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Education
BBA - Entrepreneurship
Metropolitan Community College
Omaha, NE05-2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Time Management
- Positive Attitude
- Active Listening
Timeline
Server
Applebee's Neighborhood Grill & Bar
10.2022 - Current
Office Assistant
Bayer
07.2020 - 12.2021
Customer Experience Specialist
Spreetail
04.2019 - 07.2020
BBA - Entrepreneurship
Metropolitan Community College
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