Sara Hergenrader
Lincoln
Summary
Dynamic Office Manager at Van Engen Chiropractic, adept at implementing organizational policies and enhancing patient care through effective communication and problem-solving. Skilled in bookkeeping and staff hiring, I fostered a collaborative environment while managing diverse teams and ensuring compliance with regulations. Passionate about optimizing processes and improving operational efficiency.
Overview
26
26
years of professional experience
Work History
Office Manager
Van Engen Chiropractic
06.2001 - Current
- Created and implemented organizational policies and procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Addressed and remedied all patient or team member issues.
- Consulted with healthcare professionals on business decisions.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Managed 5 employees with various personalities and from different cultures for a busy chiropractic and healthcenter.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Created organized filing system to manage department documents.
Teacher
Lincoln Public Schools
08.1999 - 05.2001
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Adapted teaching methods and materials to meet students' varying needs.
- Created and developed lesson plans to meet students' academic needs.
Education
No Degree - Naturopathic Medicine
Canyon College
Bachelor of Arts - Education
Doane College
Crete, NE05-1999
Skills
- Staff hiring
- Vendor engagement
- Bookkeeping
- Billing
- Certified in Thermography
- Certified in Blood Cell analysis
- Certified in Lymphatic Drainage
Timeline
Office Manager
Van Engen Chiropractic
06.2001 - Current
Teacher
Lincoln Public Schools
08.1999 - 05.2001
No Degree - Naturopathic Medicine
Canyon College
Bachelor of Arts - Education
Doane College