Sarah Alvarado
Omaha
Summary
Results-driven Student Loan Advisor with experience in assisting students and families navigate complex loan processes. Strengths include comprehensive knowledge of federal student aid programs, strong communication skills, and ability to provide accurate financial advice tailored to individual circumstances. Demonstrated ability in reducing borrower confusion and promoting responsible borrowing habits.
Overview
16
16
years of professional experience
Work History
Student Loan Advisor
Northend teleservices
Omaha
11.2023 - 04.2025
- - Assisted clients with student loan inquiries and provided guidance on deferments and forbearance options.
- - Addressed questions regarding payments, interest rates, and account information.
- - Used Microsoft Teams to collaborate effectively with colleagues and streamline
- Participated in training sessions designed to enhance knowledge of new products or services related to student loans.
- Volunteered assisted with holiday events and community clean up- initiatives
- Prepared reports regarding lending trends, profitability, delinquencies.
- Helped gain access or questions with borrowers online account
Cashier
Menards
Bellevue
04.2023 - 08.2023
- - Provided friendly and efficient service at the cash register.
- - Assisted customers with inquiries and ensured a positive shopping experience.
- - Counted cash drawer at the end of each shift to ensure Accuracy.
Childcare Teacher
Exploratorium learning center
Omaha
09.2009 - 03.2020
- - Taught and engaged toddlers and infants, adapting lessons based on age and developmental needs.
- - Assisted with meal preparation and supervision during playtime.
- - Maintained a clean and safe environment through regular sanitization and cleaning practices.
- Maintained child safety by being CPR certified and prepared for emergencies
Elderly Caregiver
Silver Linings Home Health
Omaha
03.2018 - 08.2018
- - Assisted elderly clients with daily living activities, including bathing and medication management.
- - Provided transportation to appointments and assisted with errands.
- - Prepared meals and maintained a clean living environment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2023
Skills
- Student loan counseling
- Loan repayment options
- Account management
- Data analysis
- Microsoft Excel
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Active listening
Affiliations
- - Volunteering in community service projects
- - Enjoying outdoor exercise and activities
- - Spending quality time with family (proud parent of six kids)
Timeline
Student Loan Advisor
Northend teleservices
11.2023 - 04.2025
Cashier
Menards
04.2023 - 08.2023
Elderly Caregiver
Silver Linings Home Health
03.2018 - 08.2018
Childcare Teacher
Exploratorium learning center
09.2009 - 03.2020
High School Diploma -
Penn Foster Career School