Sarah A Pfeifer
Omaha
Summary
Dedicated assistant manager with a strong background in customer service. Proven ability to implement cleanliness protocols and drive member satisfaction, ready to leverage skills to elevate operational efficiency and member retention. Dedicated assistant manager with a strong focus on customer service and operational excellence. Proven ability to resolve member concerns and implement cleanliness protocols effectively.
&
Growing passion in health and wellness. Taking knowledge and experience from my own health journey to help others find the root cause of their illnesses, restore their health and life, using empathy, functional protocols and fitness.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Planet Fitness
Omaha
02.2025 - Current
- Assisted in managing daily operations and staff at fitness center.
- Collaborated with team to ensure exceptional member service and experience.
- Resolved member inquiries and concerns to maintain satisfaction and loyalty.
- Trained new employees on policies, procedures, and customer service standards.
- Implemented cleanliness protocols for gym equipment and facilities maintenance.
Owner/Operator, Videographer/Editor/Designer
Something New Nebraska
Omaha
07.2017 - 07.2025
- Operated cameras and audio equipment during live events and studio shoots.
- Edited raw footage into polished videos using industry-standard software.
Project Manager, Graphic Designer, Video Editor
Vyral Marketing
Omaha
07.2014 - 03.2018
- Managed multiple projects with competing deadlines simultaneously.
Graphic Designer
Dotzler Creative Arts
Omaha
03.2013 - 05.2013
- Edited images and illustrations using design software, enhancing overall quality.
Education
Bachelor of Arts - Graphic Design & Fine Art
The Creative Center
Omaha05-2013
Skills
- Customer service
- Operations management
- Project management
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Fitness industry knowledge
- Marketing
- Graphic and media design
- Adaptability and flexibility
- Strategic planning
- Multitasking and organization
Timeline
Assistant Manager
Planet Fitness
02.2025 - Current
Owner/Operator, Videographer/Editor/Designer
Something New Nebraska
07.2017 - 07.2025
Project Manager, Graphic Designer, Video Editor
Vyral Marketing
07.2014 - 03.2018
Graphic Designer
Dotzler Creative Arts
03.2013 - 05.2013
Bachelor of Arts - Graphic Design & Fine Art
The Creative Center