Sarah Bope
Bellevue
Summary
Detail-oriented professional skilled in cash handling and transaction processing. Known for delivering exceptional customer service and ensuring compliance in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo & Company
Papillion, NE
12.2025 - 05.2026
- Processed customer transactions accurately and efficiently, ensuring compliance with banking policies.
- Assisted customers with account inquiries, providing timely solutions and enhancing customer satisfaction.
- Managed cash drawer, balancing daily transactions and minimizing discrepancies through careful reconciliation.
- Developed strong relationships with clients, fostering loyalty through personalized service and financial guidance.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Food Team Member
Vala's Pumpkin Patch
Omaha, NE
09.2025 - 11.2025
- Prepared food items following safety and quality standards.
- Maintained cleanliness and organization in food preparation areas.
- Engaged with customers to provide excellent service.
- Prepared and served food items following safety and hygiene standards.
- Assisted in inventory management and restocking supplies as needed.
Table Games Dealer
War Horse Casino
Omaha, NE
05.2024 - 02.2025
- Managed cash transactions, accurately handling chips and payouts during games.
- Engaged with players, providing excellent customer service and answering inquiries.
- Dealt various table games, ensuring smooth gameplay and adherence to rules.
- Monitored gameplay to ensure adherence to casino rules and procedures.
Main Banker
Prairie Flower Casino
Carter Lake, IA
09.2022 - 05.2024
- Processed deposits, withdrawals, and transfers efficiently.
- Maintained accurate records of customer accounts and transactions.
- Ensured compliance with banking regulations and internal policies.
- Resolved customer issues promptly while maintaining a positive atmosphere.
Casino Cage Cashier
Prairie Flower Casino
Carter Lake, Iowa
02.2022 - 09.2022
- Processed cash transactions accurately and efficiently for gaming and customer needs.
- Managed player accounts and issued gaming chips for seamless casino operations.
- Maintained cash drawer integrity through regular balancing and audits.
- Provided excellent customer service by responding promptly to inquiries and resolving customer complaints quickly and efficiently.
Table Games Dealer
Ameristar Casino
Council Bluffs, Iowa
12.2019 - 03.2021
Table Games Dealer
Horseshoe Casino
Council Bluffs, Iowa
07.2017 - 12.2019
Education
Associate of Arts - Criminal Justice
Iowa Western Community College
Council Bluffs, IAHigh School Diploma -
Abraham Lincoln High School
Council Bluffs, IA05-2018
Skills
- Cash handling
- Financial transactions
- Compliance adherence
- Customer relationship management
- Risk assessment
- Effective communication
- Problem-solving
- Customer relationship development
- Teller support
- Customer engagement
- Excellent math skills
- Money handling
- Cash counting
Certification
- Title 31 training
- Cash Handling and Financial Transaction
- ATM Service & Repair
- Anti-Money Laundering
- Security & Fraud Prevention
- State Gaming Certification
Timeline
Bank Teller
Wells Fargo & Company
12.2025 - 05.2026
Food Team Member
Vala's Pumpkin Patch
09.2025 - 11.2025
Table Games Dealer
War Horse Casino
05.2024 - 02.2025
Main Banker
Prairie Flower Casino
09.2022 - 05.2024
Casino Cage Cashier
Prairie Flower Casino
02.2022 - 09.2022
Table Games Dealer
Ameristar Casino
12.2019 - 03.2021
Table Games Dealer
Horseshoe Casino
07.2017 - 12.2019
High School Diploma -
Abraham Lincoln High School
Associate of Arts - Criminal Justice
Iowa Western Community College