Sarah (Sebbie) Roberts
Central City
Summary
Dynamic professional with extensive experience in customer service and sales, notably at GameStop. Excelled in POS system operations and teamwork, enhancing guest experiences and sales outcomes. Demonstrated proficiency in cash handling and a commitment to fostering positive working relationships. Proven track record of leveraging skills in deposit preparation and collaboration to drive retail success.
Overview
4
4
years of professional experience
Work History
Senior Game/Guest Advisor
GameStop
02.2023 - Current
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Sales Associate
Dollar General
03.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Kitchen Helper
Casey's General Store
08.2021 - 02.2022
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Transported food items from storage areas to kitchen for prepping.
- Followed recipes and chef instructions to prepare food correctly.
- Monitored food temperature, discarding items not stored correctly.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled, and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Prepared pizzas, sandwiches, and other specialty items according to customer specifications.
Kitchen Staff
Grand Island Liederkranz
06.2021 - 08.2021
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
High School Diploma -
Central City High School
Central City, NE05-2022
Bachelor of Arts - Studio/Media Arts
Hastings College
Hastings, NE05-2026
Skills
- Deposit preparation
- Drawer balancing
- Customer assistance
- Cash handling expertise
- Point of sale proficiency
- POS system operations
- Teamwork and collaboration
- Loyalty/credit card program promotions
Languages
Spanish
Limited Working
Interests
Art, video games, singing, writing, spending time with friends and family
Timeline
Senior Game/Guest Advisor
GameStop
02.2023 - Current
Retail Sales Associate
Dollar General
03.2022 - 05.2023
Kitchen Helper
Casey's General Store
08.2021 - 02.2022
Kitchen Staff
Grand Island Liederkranz
06.2021 - 08.2021
High School Diploma -
Central City High School
Bachelor of Arts - Studio/Media Arts
Hastings College
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