Jacob Birdsley
Gretna
Summary
Dynamic Network Technology technician with a proven track record at Cox Communications, excelling in troubleshooting and preventative maintenance. Skilled in fiber optic splicing and adept at fostering teamwork to enhance operational efficiency. Commited to safety and excellence, I leverage critical thinking to solve complex issues in demanding work environments. Coachable with a great ability to learn new skill sets and follow direction with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Network Technician
Cox Communications
Omaha
12.2020 - Current
- Perform routine and emergency maintenance on plant infrastructure to ensure uninterrupted service operations.
- Troubleshoot mechanical, electrical, and system-related issues using diagnostic tools and established procedures.
- Safely operate hand tools, power tools, and test equipment in plant and field environments.
- Follow strict safety protocols, including PPE use, lockout/tagout procedures, and job hazard analysis.
- Assist with the installation, repair, and replacement of equipment, conduit, and system components.
- Read and interpret work orders, system layouts, and technical documentation.
- Coordinate with team members and supervisors to complete maintenance tasks efficiently and safely.
- Maintain accurate records of work performed, materials used, and system conditions.
Delivery Service Driver
EBK logistics
Omaha
03.2017 - 12.2020
- Delivered packages efficiently to residential and commercial locations.
- Managed delivery schedules to ensure timely service.
- Communicated with customers regarding delivery status and changes.
- Operated delivery vehicles safely and maintained vehicle cleanliness.
- Used GPS systems to optimize delivery routes and reduce travel time.
- Loaded and unloaded packages while following safety protocols.
- Assisted in training new drivers on delivery procedures and safety measures.
Education
Millard South High School
Omaha05-2013
Skills
- Mechanical aptitude and hands-on maintenance
- Use of hand and power tools
- Troubleshooting mechanical system failures
- Team-based maintenance and following supervisors' directions
- Electrical safety for telecommunications
- Confined space awareness training
- Underground work awareness training
- Fiber optic splicing
- Preventive and corrective maintenance
- Blueprint and schematic interpretation
- Troubleshooting mechanical system failures
- Working in plant, outdoor, and physically demanding environments
- Team-based maintenance and following supervisor direction
- Problem-solving and critical thinking
Certification
ESA Certified Alarm Technician.
Timeline
Network Technician
Cox Communications
12.2020 - Current
Delivery Service Driver
EBK logistics
03.2017 - 12.2020
Millard South High School