Sean Jeppson
SIDNEY
Summary
Reliable and professional worker with hands-on experience in various building and repair projects. Skilled in operating machinery, handling tools, and following blueprints to ensure quality work. Strong focus on team collaboration, adapting to changing needs, and achieving project goals. Known for dependability, strong work ethic, and commitment to safety standards.
Overview
22
22
years of professional experience
Work History
Service Manager
TITAN MACHIINERY
10.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
OWNER/ PARTNER
JEPPSON SERVICES
09.2019 - 10.2022
- Operated range of equipment on regular basis with advanced skill.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Drove vehicles to and from work sites and maintained clean driving record.
- Contributed to project completion, skillfully operating various machinery such as excavators, skid steers, trenchers, and loaders.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Managed day-to-day business operations.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Shoveled materials such as dirt, gravel, and asphalt.
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks related to concrete finishing.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Lead Welder
PROGRESS RAIL
07.2017 - 09.2019
- Demonstrated expertise in various welding processes such as MIG, TIG, stick, and flux-cored arc welding.
- Maintained precise measurements for accurate fabrication by utilizing blueprints and drawings effectively.
- Provided guidance and support for junior welders, fostering professional growth within the team.
- Solved complex technical issues with innovative solutions that improved overall project outcomes.
- Achieved high-quality welds by following appropriate welding techniques and procedures.
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
- Achieved consistent adherence to project deadlines through effective prioritization of tasks in a high-pressure work environment.
- Supported quality assurance efforts by performing thorough inspections of completed metalwork by floor welders, identifying any defects or inconsistencies before marking complete.
- Utilized various metalworking tools such as shears, press brakes, plasma cutters, oxygen/ acetylene torch, air arc and punches to produce precise cuts and bends in steel and aluminum.
Construction Laborer
JEPPSON SERVICES
05.2003 - 07.2017
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Ensured accurate measurements by using industry-standard tools for leveling, alignment, and measurement purposes.
- Followed blueprints and diagrams to complete projects according to specifications.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Shoveled materials such as dirt, gravel, and asphalt.
- Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
- Operated range of equipment on regular basis with advanced skill, including skid steers, backhoe, excavators, trenchers, bucket truck and scissor lifts.
- Maintained and cleaned equipment after each job and inspected.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Drove vehicles to and from work sites often towing trailers with equipment and maintained clean driving record.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Maintained optimal equipment performance through routine inspections, cleaning, sharpening, and repairs when necessary.
Education
GED -
WNCC
SIDNEY NE11-2010
Skills
- Problem-solving
- Critical thinking
- Equipment operations
- Concrete pouring
- Equipment Repair
- Parts welding
- Concrete finishing
- Leveling and grading
- Plumbing installation and repair
- Power tool operation
- Team collaboration
- Worksite safety
- Welding defects identification
- Welding
- Parts fabrication
- Fabrication
- Plasma cutting
- Jig fabrication
Timeline
Service Manager
TITAN MACHIINERY
10.2022 - Current
OWNER/ PARTNER
JEPPSON SERVICES
09.2019 - 10.2022
Lead Welder
PROGRESS RAIL
07.2017 - 09.2019
Construction Laborer
JEPPSON SERVICES
05.2003 - 07.2017
GED -
WNCC
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