Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Sean killough

elkhorn

Summary

Dedicated Assistant Store Manager recognized for strong customer service and problem-solving skills. Successfully managed daily operations while ensuring compliance with safety standards and fostering a collaborative team environment. Committed to enhancing customer experiences and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

The Home Depot Inc
Omaha
07.2019 - 03.2025
  • Assisted in managing daily store operations and team performance.
  • Trained new staff on store policies and customer service techniques.
  • Coordinated inventory management and restocking processes effectively.
  • Ensured compliance with safety regulations and company standards.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Implemented visual merchandising strategies to enhance product display.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.

Assistant Store Manager

Walmart
Lexington
02.2014 - 06.2019
  • Assisted in managing daily store operations and team performance.
  • Trained new staff on store policies and customer service techniques.
  • Led team meetings to communicate goals and promote collaboration.
  • Ensured compliance with safety regulations and company standards.
  • Implemented visual merchandising strategies to enhance product display.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.

Education

Diploma - Collision Repair And Paint Technology

Denver Automotive And Diesel College
Denver, CO
06-1991

Skills

  • Visual merchandising
  • Team leadership
  • Customer relationship management
  • Safety compliance
  • Store operations
  • Performance evaluation
  • Employee training
  • Problem solving
  • Conflict resolution
  • POS systems operations
  • Process improvements
  • Strategic merchandising
  • Assignment delegation
  • Customer service and engagement
  • Sales expertise
  • Staff supervision
  • Department oversight
  • Pricing and markdowns
  • Customer experience
  • Store opening and closing
  • Issue resolution
  • Display setup

Affiliations

  • 5 months into learning drums
  • silversmithing
  • sculpting-clay and stone
  • working on my own vehicles-recently rebuilt rear differential in my 2011 chevy silverado 1500

Accomplishments

  • 2x regional vp awards for customer service
  • Multiple Homer awards for various acts pertaining to The Home Depots values

Certification

  • Certified equipment trainer- sit down forklift, Order Picker, Pacer/Slip, Portable Loading Dock, Reach Truck, Electric Pallet Jack
  • Class B commercial Drivers License= currently in K, until Dot Physical is taken
  • Heavy equipment operator= Dozer, Excavator, Skidsteer, Backhoe

Languages

English
Professional

References

References available upon request.

Timeline

Assistant Store Manager

The Home Depot Inc
07.2019 - 03.2025

Assistant Store Manager

Walmart
02.2014 - 06.2019

Diploma - Collision Repair And Paint Technology

Denver Automotive And Diesel College

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Sean killough