Sebastian Nava
Omaha
Summary
I have consistently deliver high level guest experiences in fast paced dining environments by combining strong multitasking skills with attention to detail and professionalism. I’ve built repeat clientele through personalized service, increased check averages through strategic upselling, and maintained composure during peak hours while managing multiple tables efficiently. My focus is always on creating a seamless dining experience from accurate order execution to strong communication with kitchen and support staff ensuring guests leave satisfied and eager to return.
Overview
2026
2026
years of professional experience
Work History
Sales Representative
Trohass Window Cleaning
Omaha, NE
- Processed sales transactions accurately, ensuring a smooth customer experience at point of sale.
- Resolved customer complaints promptly, improving overall satisfaction and customer experience.
- Conducted door-to-door outreach to secure clients for window cleaning services.
Server
Firebirds Wood Fired Grill
Omaha, NE
2024 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items thoroughly to offer informed recommendations to guests.
- Adapted quickly to high pressure situations during peak dining hours, ensuring efficient service flow.
- Contributed to a positive team environment through effective communication and teamwork skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Amazon Warehouse Associate
Amazon
Omaha, NE
2022 - 08.2023
- Operated forklifts and pallet jacks to transport goods within warehouse efficiently.
- Loaded and unloaded delivery trucks, ensuring accurate inventory management.
- Maintained clean work environment, adhering to safety protocols and regulations.
- Assisted in order fulfillment by picking and packing items accurately and promptly.
Education
No Degree - Criminal Justice Minor in Spanish
University Omaha Nebraska
Omaha, NESkills
- Bilingual
- Polished customer service
- Sales and upselling
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Trohass Window Cleaning
Server
Firebirds Wood Fired Grill
2024 - Current
Amazon Warehouse Associate
Amazon
2022 - 08.2023
No Degree - Criminal Justice Minor in Spanish
University Omaha Nebraska