Serenity Gone
Lincoln
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Davinci's Restaurant
09.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork
- Prepared products following restaurant, health, and safety standards and procedures.
Grocery Checker
Hy-Vee Grocery
06.2023 - 08.2024
- Collaborated with team members to maintain adequate inventory levels on shelves, preventing stock shortages during high-demand periods.
- Adapted quickly to new technologies and systems introduced in the workplace, ensuring proficiency with updated equipment and processes.
- Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.
- Trained new employees on store policies, procedures, and register operations, improving overall team efficiency.
- Handled cash transactions accurately and securely, ensuring proper balance of register at the end of each shift.
- Promoted store loyalty programs to customers, increasing sign-up rates and repeat business.
Barista
Starbucks
06.2023 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
Crew Member
Dairy Queen Grill & Chill
03.2021 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
South Sioux City Highschool
South Sioux City, NE08-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Flexible schedule
- Basic math
Timeline
Crew Member
Davinci's Restaurant
09.2024 - Current
Grocery Checker
Hy-Vee Grocery
06.2023 - 08.2024
Barista
Starbucks
06.2023 - 08.2024
Crew Member
Dairy Queen Grill & Chill
03.2021 - 02.2022
High School Diploma -
South Sioux City Highschool
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