Seth Horvat
OMAHA
Summary
Dedicated crew leader with proven success in delivering exceptional customer service and enhancing operational efficiency. Recognized for implementing process improvements that drive guest satisfaction and adherence to safety standards.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Culver's Crew Member
Culver's
Gretna, NE
07.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
- Collaborated with team members to maintain clean and organized workspaces, enhancing operational efficiency.
- Assisted in training new crew members on standard operating procedures and best practices.
Culver's Crew Leader
Culver's Restaurant
Wales, WI
03.2024 - 06.2026
- Supervised daily operations to ensure efficient team performance and customer satisfaction.
- Trained new crew members on food safety protocols and customer service standards.
- Implemented process improvements to enhance order accuracy and speed of service.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction.
- Monitored and enforced health regulations, ensuring compliance across all kitchen areas.
- Developed training materials to improve onboarding processes for new employees.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Ran scheduled shifts and moved employees around as needed to keep proper efficiency
Culver's Team Member
Culver's Restaurant
Mukwonago, WI
10.2022 - 01.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with team to prepare menu items, adhering to quality and presentation standards.
- Operated kitchen equipment efficiently, maintaining safety and sanitation standards.
- Assisted in training new team members on operational procedures and best practices.
- Managed cash register transactions accurately, ensuring balanced cash drawers at shift end.
- Maintained cleanliness of work areas, contributing to a welcoming dining environment.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
EAchieve
Waukesha, WISkills
- Customer service
- Cash handling
- Safety awareness
- Time management
- Multitasking and organization
- Inventory management
- Cash management
- Interactive communication
- Health compliance
- Numerical accuracy
- Basic math
Accomplishments
- I am an Eagle Scout
Certification
- Certificate of Achievement (Prostart)
- Foundations of Restaurant Management Level 1
- Foundations of Restaurant Management Level 2
Timeline
Culver's Crew Member
Culver's
07.2026 - Current
Culver's Crew Leader
Culver's Restaurant
03.2024 - 06.2026
Culver's Team Member
Culver's Restaurant
10.2022 - 01.2024
High School Diploma -
EAchieve