Scott Ray Fitzpatrick
Omaha
Summary
Dynamic leader with extensive HR and talent management experience. Proven success in employee training and development, resulting in enhanced operational efficiency. Expertise in strategic planning and interpersonal communication, driving team success in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Lead Technician
E2 Optics
Omaha
07.2024 - Current
- Led a team of 3-5 technicians to enhance jobsite productivity and safety.
- Interpreted blueprints to assign tasks, ensuring timely project completion.
- Trained crew on new installation and troubleshooting techniques to improve quality.
- Maintained accurate inventory records and tracked hours for payroll processing.
General Manager
Mountain Mike’s Pizza
Surprise
05.2023 - 07.2024
- Oversaw daily operations, ensuring optimal inventory levels and effective staff scheduling to achieve revenue goals.
- Enhanced staff performance through hands-on training and personalized coaching sessions.
- Developed and executed strategies to elevate guest experiences and strengthen community reputation.
Correctional Officer / Wildland Firefighter
Arizona Department of Corrections
Buckeye
04.2011 - 05.2023
- Monitored inmate conduct to prevent disturbances, assaults, and escapes while preserving order and safety.
- Supervised inmates during work assignments, ensuring accountability through regular ID counts and security walks.
- Transported inmates to hospitals as required for medical needs.
- Escorted inmates throughout the facility for various activities to maintain security protocols.
- Conducted searches of inmates and living quarters to detect contraband effectively.
- Inspected locks, windows, bars, doors, and gates for signs of tampering to enhance security.
- Prepared written reports documenting incidents of disturbances, injuries, or rule violations by inmates.
- Applied restraint devices and utilized verbal or physical force to maintain institutional order when necessary.
Director of Operations
Signal 88 Security
Surprise
12.2010 - 04.2011
- Served as primary contact for new franchise operations across Peoria, Glendale, and Phoenix.
- Spearheaded interviewing and hiring process, ensuring alignment with organizational goals.
- Coordinated comprehensive training programs for all new hires to enhance team effectiveness.
- Supervised 16 officers across 29 sites, maintaining operational consistency and accountability.
- Reviewed officer reports and relayed critical information to relevant personnel.
- Conducted client meetings to address concerns and maintain strong relationships.
- Developed weekly schedules while ensuring all post orders and alerts remained current.
- Worked 45-50 hours weekly in the field to maintain oversight and operational efficiency.
Assistant Director of Operations
Signal 88 Security LLC
Omaha
10.2008 - 12.2010
- Oversaw all security operations during overnight shifts, ensuring safety and compliance.
- Managed sixteen officers across twelve dedicated posts and five patrol officers on tours.
- Conducted roll call to brief officers on updates and issues from previous night.
- Assigned post order changes based on operational needs and circumstances.
- Dispatched alarm calls, conducted high-priority patrols, and balanced schedules for optimal coverage.
- Addressed disciplinary issues promptly to maintain team discipline and performance.
- Facilitated orientation for new hires and met with clients to resolve site concerns.
- Enhanced leadership and decision-making abilities through hands-on operational management.
Lead Technician
Baxter Kenworthy Electric
Omaha
01.2007 - 10.2008
- Oversaw remodeling projects from small offices to multi-story buildings.
- Managed crew of two to three apprentices while adhering to timelines and budgets.
- Strengthened leadership, planning, and organizational skills throughout career.
- Utilized technical skills in wiring, insulation, thermostats, garage doors, and alarm systems.
Residential Tech Support Representative
Cox Communications
Omaha
03.2004 - 01.2007
- Troubleshot phone, digital video, PC and MAC computers, wired and wireless networks for approximately 40 customers daily.
- Maintained expertise in evolving technologies within department to provide effective support.
- Resolved customer inquiries and issues, fostering a reputation for reliability.
- Communicated with diverse customers across metro area, enhancing service delivery.
- Applied de-escalation techniques to manage upset customers effectively and efficiently.
Education
Bachelor of Science - Management Information Systems
Peter Kiewit Institute, University of Nebraska at Omaha
Omaha, NE05.2004
Real-Estate License - Residential Sales / Property Management
Arizona School of Real-Estate and Business
Scottsdale, AZ11.2023
Notary Signing Agent - Mobile Notary
National Notary Association
05.2021
Skills
- HR and talent management
- Employee training and development
- Leadership and team building
- Operational process management
- Interpersonal communication skills
- Technical proficiency in HR systems
- Strategic planning and problem solving
Preferred Name
Samantha Rei Fitzpatrick
Accomplishments
- OSHA 10 and OSHA 30 Certifications, 01/01/25
- AAA Food Handler - Serve Safe Manager Certification, 01/01/24 - 01/01/29
- AZ State Certification – Wildland Firefighter (red card - level 2, faller 3), 01/01/18 - 01/01/24
- AZ State Certification – Range and Non-lethal munitions, 01/01/15 - 01/01/19
- AZ State Certification – Self-defense Instructor, 01/01/13 - 01/01/15
- AZ State Certification – Field Training Officer, 01/01/13 - 01/01/15
Timeline
Lead Technician
E2 Optics
07.2024 - Current
General Manager
Mountain Mike’s Pizza
05.2023 - 07.2024
Correctional Officer / Wildland Firefighter
Arizona Department of Corrections
04.2011 - 05.2023
Director of Operations
Signal 88 Security
12.2010 - 04.2011
Assistant Director of Operations
Signal 88 Security LLC
10.2008 - 12.2010
Lead Technician
Baxter Kenworthy Electric
01.2007 - 10.2008
Residential Tech Support Representative
Cox Communications
03.2004 - 01.2007
Bachelor of Science - Management Information Systems
Peter Kiewit Institute, University of Nebraska at Omaha
Real-Estate License - Residential Sales / Property Management
Arizona School of Real-Estate and Business
Notary Signing Agent - Mobile Notary
National Notary Association
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