Shane Dilworth
Lincoln
Summary
Results-driven professional with extensive experience in customer-facing roles and team support .Proven track record at Honda of Lincoln in managing high-standard service delivery and ensuring 100% customer satisfaction.
Current experience in facilities
maintenance demonstrates a high level of reliability and attention to detail. Seeking to bring a strong work ethic and professional communication skills to a retail environment.
Overview
13
13
years of professional experience
2006
2006
years of post-secondary education
Work History
High School Custodian
Lincoln Public Schools
Lincoln
09.2023 - Current
- Maintained cleanliness in classrooms, hallways, and restrooms daily.
- Operated cleaning equipment, including vacuums and floor polishers effectively.
- Managed waste disposal and recycling to promote a clean environment.
- Helped with the setup and tear down of all indoor sporting events.
- Responsible for proper snow removal of all sidewalks and student or teacher walkways.
Detail Manager
Honda Of Lincoln
Lincoln
02.2013 - 03.2021
- Managed inventory control and ensured accurate stock levels in the dealership.
- Oversaw vehicle detailing operations and maintained high-quality standards.
- Trained staff on proper detailing techniques and best practices.
- Coordinated schedules for detailing team to optimize workflow efficiency.
- Inspected vehicles post-detailing for quality assurance and customer satisfaction.
- Purchased detailing supplies and equipment for operational readiness.
- Monitored employee performance and provided feedback as needed.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Collaborated with other departments to develop best practices for product delivery.
Education
Lincoln East High School
Lincoln, NESkills
- Cleaning procedures
- Floor maintenance
- Waste management
- Equipment operation
- Customer service and satisfaction
Timeline
High School Custodian
Lincoln Public Schools
09.2023 - Current
Detail Manager
Honda Of Lincoln
02.2013 - 03.2021
Lincoln East High School