Summary
Overview
Work History
Education
Skills
Timeline
Generic

KENZIE DOCKWEILER

Gretna

Summary

Customer-focused Sales Professional experienced in retail, customer service, cash handling, and food service. Built positive customer relationships and contributed to sales growth through effective communication and adaptability in fast-paced environments. Delivered results by collaborating with team members to consistently achieve sales goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Carters Inc.
Gretna, NE
08.2025 - 07.2026
  • Welcomed customers, identified needs, and provided attentive service to enhance customer satisfaction.
  • Processed cash, check, and credit card transactions accurately.
  • Guided customers with purchases, product locations, and rewards programs to improve shopping experience.
  • Built positive customer relationships to encourage repeat business.
  • Restocked and organized merchandise, ensuring clean, inviting sales floor to promote customer engagement.

Customer Service Representative

Complete Call Solutions
Omaha, NE
06.2023 - 11.2023
  • Handled incoming customer calls, delivering accurate and professional assistance to enhance customer satisfaction.
  • Listened to customer concerns, resolving issues efficiently to ensure a positive experience.
  • Maintained detailed records of customer interactions, issues, and resolutions.
  • Collaborated with team members to streamline workflow, enhancing overall customer service delivery.

Barista

Hy-Vee (Starbucks)
Fremont, NE
10.2020 - 04.2022
  • Crafted beverages to exact recipes and quality standards, ensuring customer satisfaction.
  • Prepared beverages accurately while following recipes and quality standards.
  • Processed orders and payments accurately in a fast-paced environment.
  • Restocked supplies and organized workspace to streamline service efficiency.
  • Trained new baristas on beverage preparation and service standards, enhancing team skills.

Education

High School Diploma -

Fremont Learning Center
Fremont, NE
01-2021

Skills

  • Customer Service
  • Cash & Payment Processing
  • Customer Relations
  • Customer Focus
  • Time Management
  • Organization
  • Adaptability
  • Teamwork
  • Communication
  • Active Listening
  • Listening skills
  • Problem Solving
  • Analytical skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Money handling

Timeline

Sales Associate

Carters Inc.
08.2025 - 07.2026

Customer Service Representative

Complete Call Solutions
06.2023 - 11.2023

Barista

Hy-Vee (Starbucks)
10.2020 - 04.2022

High School Diploma -

Fremont Learning Center
KENZIE DOCKWEILER