Shateeka Spinks
Omaha,NE
Summary
Skilled Pharmacy Technician offering 22 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
2025
2025
years of professional experience
Work History
Certified Pharmacy Technician
Hy-Vee Drugstore
9 2021 - Current
- Responsible for startup of new medication compliance packing program and using Parata Pass Machine.
- Writing of Policy and Procedure for Parata Pass.
- Data entry of patients, prescriptions, inventory, and insurance claims using Enterprise software system.
- Handle acquisition of patients from previous employer for continuation of their compliance packaging.
Certified Pharmacy Technician
Think Whole Person Healthcare
08.2018 - 09.2021
- Set up and modified patient profiles in QS1 and Allscripts to include current information such as medications and insurance details.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed diversified functions with minimal oversight, including inventory counting, med pouching drugs using Parata Pass machine, and personal medication review.
Certified Pharmacy Technician
Rely Care Pharmacy
11.2013 - 08.2018
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of Emergency Pharmaceutical Boxes to area nursing homes.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume LTC pharmacy environment.
Certified Pharmacy Technic
Walgreens
06.2007 - 11.2013
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted with Flu Clinics, helping achieve 20% over store's yearly goal
Senior Certified Pharmacy Technician
Bogards Pharmacy
07.2004 - 12.2006
- Supervised six pharmacy technicians and coordinated day-to-day assignments.
- Assisted with 340B federal prescription program
- Assisted with and completed various insurance and state audits.
Senior Certified Pharmacy Technician
Walgreens
07.1998 - 07.2004
- Developed and oversaw Tech schedules
- Collected co-payments or full payments from customers.
- Answered patients' questions and troubleshot prescription issues.
Education
Associate of Science - Pharmacy (Pre-Pharmacy)
Metropolitan Community College
Omaha, NE05.2012
Skills
- Ability to work independently with minimal supervision
- Medicare, Medicaid,and insurance processing
- Certified Pharmacy Technician (CPhT)
- Team Leadership
- Strong written and verbal communication skills
- Knowledge of brand and generic drugs
- Excell in Retail and Long Term Health settings
- Strong organizational, planning, and decision making skills
Timeline
Certified Pharmacy Technician
Think Whole Person Healthcare
08.2018 - 09.2021
Certified Pharmacy Technician
Rely Care Pharmacy
11.2013 - 08.2018
Certified Pharmacy Technic
Walgreens
06.2007 - 11.2013
Senior Certified Pharmacy Technician
Bogards Pharmacy
07.2004 - 12.2006
Senior Certified Pharmacy Technician
Walgreens
07.1998 - 07.2004
Certified Pharmacy Technician
Hy-Vee Drugstore
9 2021 - Current
Associate of Science - Pharmacy (Pre-Pharmacy)
Metropolitan Community College
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