Shawnia Cook
CHI/ Immanuel Hospital
Omaha
1
Certification
15
years of professional experience
Certified Medical Assistant, Surgical Technician supports outpatient and hospital care for 5–10 patients per day through vital signs monitoring, phlebotomy, EKGs, and specimen collection. Prepares 2–4 surgical cases per week by sterilizing instruments, maintaining sterile fields, and helping the surgical team scrub in, gown, and glove. Strengthens patient flow and procedure readiness through careful documentation and patient instruction.
Work History
Certified Medical assistant, Surgical Technician · Full-time
1 Year 9 Months- Greeted patients, recorded health histories, and measured vital signs (blood pressure, temperature, and pulse). Explained treatment procedures, instructed patients on medication usage, and ensured examination rooms were sanitized and stocked. Performed phlebotomy, collected specimens, and conducted basic lab tests or EKGs.
- A Full service hospital that has a cancer center accommodates surgery /procedures on site. CHI also offers several family practice and specialty clinics throughout the Omaha Metro.
- Administered patient assessments and vital signs to ensure accurate health monitoring.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Assisted in the preparation of examination rooms, maintaining cleanliness and proper equipment availability.
Certified Medical Assistant · Full-time
1 Year 1 Month- Facilitated primary care for seniors through medication reconciliation, coordinated daily activities, identified patients and their personal information, located veins for puncturing, drew blood using sterilized needles and vials, labeled samples accurately, and sent samples for testing.
- Conducted EKG and spirometry testing to support patient diagnostics.
- Performs EKG and Spirometry testing.
Certified Medical Assistant (CMA) · Full-time
2 Years 4 Months- Prepared patients for examination by conducting preliminary physical tests, including blood pressure, weight, and temperature, and summarizing patient history.
- Administer medications according to a patient's treatment plan.
- Observe and identify any adverse reactions to medication.
- Teach patients' families how to administer medication properly.
- Check for patient's comfort and pain levels while receiving medication.
- Monitored patient comfort and pain levels during medication administration.
- Performed standard patient care (vitals, injections, triaging) while managing administrative tasks such as team scheduling, inventory management, staff training, and ensuring compliance with healthcare protocols.
Certified Medical Assistant (CMA)
1 Year 4 Months- Prepared patients for examination by conducting preliminary physical tests, including blood pressure, weight, and temperature, and summarizing patient history.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Assist in outpatient procedures and chaperoning exams.
- Maintained inventory of supplies and ordered stock to ensure clinic readiness.
Certified Medical Assistant
1 Year 6 Months- Obtained and documented comprehensive medical histories to inform treatment plans.
- Educated patients on treatment procedures to enhance understanding and compliance.
- Prepared patients for examinations, ensuring comfort and readiness for assessments.
- Explaining treatment procedures to patients.
- Collecting and preparing laboratory specimens.
- Performing basic laboratory tests.
- EKG
- Referrals to Specialties
Certified Medical Assistant/Lab Assistant
1 Year 1 Month- Identified patients using ID, medical records, or other methods to ensure accurate treatment.
- Labeling samples correctly and sending them for testing.
- Arrange daily activities based on urgency of requests for fluid samples, Identify patients and their personal information using their ID, documents or other means, Determine the right venipuncture method based on patient age, health, etc. Reassure patients and explain tests and procedures if needed, Find veins that are suitable for puncture, Draw blood using sterilized needles, vials and other equipment, Ensure optimal quality and quantity of samples and order lab supplies for the clinic.
Certified Medical Assistant
5 Months- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
- Assisted in outpatient procedures and chaperoned exams to ensure patient comfort and compliance.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Maintained supply readiness through inventory management, order placement, and receipt verification.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Adheres to professional standards, policies and procedures, federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Sales and Solutions Representative
1 Year 2 Months- Facilitated application submissions and closed sales over the phone by effectively engaging prospects.
- Efficiently uses multiple online resources to answer customer questions and resolve issues, striving for first call resolution.
- Efficiently uses multiple on-line resources to answer customer questions and resolve issues, striving for first call resolution.
- Encouraged prospects to submit applications or close the sale over the phone.
- Documented customer requests with accuracy to ensure clear communication and follow-up.
Certified Medical Assistant
2 Years 10 Months- Report to clinical coordinator or practicing physician, perform nursing procedures under supervision of physician or physician assistant, assist physician and physician assistant in exam rooms, Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart, give instructions to patients as instructed by physician or physician assistant.
- Ensured all reports, labs, and information were filed and available in patients' medical records prior to appointments.
- Kept exam rooms stocked with adequate medical supplies, maintained instruments, and prepared sterilization.
- Handled all aspects of lab, clia waved testing.
Education
Associate in Applied Science in Applied Science - Phlebotomy
Skills
CPR
EKG
Medical terminology
Venipuncture
Wound care
Specimen collection
Sterile field maintenance
Medication reconciliation
Scheduling
Patient education
Medical records management
Inventory management
Compliance documentation
Referral coordination
Certification
- Certified Medication Aide
- Certified Medical Assistant
- CPR Certification
- AED Certification
- BLS Certification
- AAMA Certification
Timeline
Certified Medical assistant, Surgical Technician · Full-time
CHI/ Immanuel Hospital
11.2024 - CurrentRead More
Certified Medical Assistant · Full-time
ArchWell Health
08.2023 - 09.2024Read More
Certified Medical Assistant (CMA) · Full-time
The Urology Center, P.C.
04.2021 - 08.2023Read More
Certified Medical Assistant (CMA)
Community Alliance
04.2021 - 08.2022Read More
Certified Medical Assistant
West Broadway Clinic
10.2019 - 04.2021Read More
Certified Medical Assistant/Lab Assistant
Center for Primary Care
08.2018 - 09.2019Read More
Certified Medical Assistant
Georgia Center For Pelvic Health
08.2016 - 01.2017Read More
Sales and Solutions Representative
Mutual of Omaha
01.2015 - 03.2016Read More
Certified Medical Assistant
Charles Drew Health Center, Inc
02.2012 - 12.2014Read More
Everest College
Associate in Applied Science in Applied Science from Phlebotomy
Read More