Sheila Benak
Lincoln
Summary
At Benak's Heating & Cooling Inc, as Owner/Office Manager, I elevated customer satisfaction through exceptional service, leveraging my expertise in Quickbooks and relationship building. I transformed office efficiency, ensuring confidentiality and enhancing client relations, showcasing my ability to multitask and communicate effectively.
Overview
10
10
years of professional experience
Work History
Owner/Office Manager
Benak's Heating & Cooling Inc
03.2015 - Current
- Managed day-to-day business operations.
- Accounts Payable & Receivable
- Payroll
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
Education
Associate of Arts - Accounting
Lincoln School of Commerce
Lincoln, NE05-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Data inputting
- Scheduling
- Quickbooks
- Effective multitasking
Timeline
Owner/Office Manager
Benak's Heating & Cooling Inc
03.2015 - Current
Associate of Arts - Accounting
Lincoln School of Commerce
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