Sheila Hensley
Omaha
Summary
Dynamic warehouse professional with extensive experience at Lineage Logistics LLC, excelling in high reach forklift operation and inventory management. Proven track record in team leadership and employee training, enhancing workflow efficiency and safety compliance. Adept at utilizing RF scanner technology, WMS, and Connect to optimize product tracking and ensure accurate inventory records.
Overview
15
15
years of professional experience
Work History
High Reach Forklift Operator
Lineage Logistics LLC
Omaha
07.2023 - Current
- Assisted in training new operators on safe forklift operation and best practices.
- Utilized RF scanner technology for tracking product movement throughout the warehouse.
- Collaborated with warehouse team to maintain efficient inventory management processes.
- Conducted regular safety inspections to ensure equipment compliance and performance.
- Operated high reach forklifts to transport products within cold storage facilities.
- Prepared products for shipment by organizing and palletizing items accurately.
- Provided assistance with loading and unloading of goods onto trucks using the forklift when needed.
- Loaded and unloaded pallets from trucks according to customer instructions.
- Adhered to all safety regulations while operating high reach forklifts.
- Followed company policies and procedures regarding safe operation of equipment.
- Operated high reach forklift to transport and stack materials in warehouse.
- Communicated effectively with co-workers and supervisors regarding job tasks.
- Maintained accurate inventory records for all incoming and outgoing shipments.
- Used handheld scanners for warehouse management system compliance.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
Warehouse Lead /High Reach Forklift Operator
Lineage Logistics LLC
Dodge City
05.2018 - 07.2023
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Staged and sorted products for loading.
- Used computer and company software to enter shipment and inventory records.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Collaborated with team members to address challenges and improve overall productivity.
- Assisted in implementing best practices for inventory control and organization.
- Streamlined workflow processes to enhance efficiency in order fulfillment tasks.
- Trained new employees on warehouse procedures and equipment usage effectively.
- Supervised daily warehouse operations and ensured compliance with safety standards.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Scanned products to provide accurate tracking within warehouse management system.
Assembly Line Worker
Great Plains Industries Inc.
Wichita
10.2017 - 04.2018
- Operated machinery to assemble components efficiently on production line.
- Adjusted machinery settings based on product specifications for optimal performance.
- Followed standard operating procedures while performing tasks on the assembly line.
- Ensured work areas were kept clean and organized at all times.
- Recognized defective material and reported issues to management.
- Assembled component parts of items and completed hand-finishing of final products.
- Built and packaged products to comply with multiple work orders and deadlines.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Used established assembly instructions to complete jobs.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
- Maintained accurate records of product counts and materials used during assemblies.
Server /Restaurant Manager
IHOP
Wichita
08.2011 - 09.2017
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to streamline service delivery.
- Assisted in training new servers on restaurant procedures.
- Managed cash register and processed customer payments efficiently.
- Resolved guest inquiries and complaints with professionalism and care.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Supervised daily operations to ensure smooth restaurant functionality.
- Trained new staff on service standards and operational procedures.
- Managed inventory levels and ordered supplies to maintain stock.
- Coordinated staff schedules to optimize team efficiency and coverage.
- Enforced health and safety regulations for food handling and cleanliness.
Assembly Line Leader/ Brazer
Johnson Controls
Wichita
05.2010 - 11.2015
- Supervised assembly line operations to ensure efficient workflow and quality standards.
- Trained new team members on safety protocols and assembly procedures.
- Coordinated equipment maintenance to minimize downtime during production shifts.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Implemented process improvements to streamline assembly tasks and reduce waste.
- Collaborated with cross-functional teams to address production challenges and solutions.
- Ensured compliance with safety regulations throughout the assembly process.
- Conducted regular inspections of finished products for quality assurance and adherence to specifications.
- Created a positive work environment by encouraging open communication among all personnel involved in production operations.
- Provided guidance and support to workers regarding their duties and responsibilities.
- Developed and implemented strategies for improving quality control processes on the assembly line.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Dodge City High School
Dodge City, KS05-2000
Skills
- High reach forklift operation
- Materials handling
- RF scanner utilization
- Inventory management
- Safety inspections
- Equipment compliance
- Team leadership
- Employee training
- Workflow optimization
- Effective communication
- Time management
- Problem solving
- Conflict resolution
- Warehouse management systems
- Pallet jack operation
- Forklift operation
- Safety compliance
- Team collaboration
Timeline
High Reach Forklift Operator
Lineage Logistics LLC
07.2023 - Current
Warehouse Lead /High Reach Forklift Operator
Lineage Logistics LLC
05.2018 - 07.2023
Assembly Line Worker
Great Plains Industries Inc.
10.2017 - 04.2018
Server /Restaurant Manager
IHOP
08.2011 - 09.2017
Assembly Line Leader/ Brazer
Johnson Controls
05.2010 - 11.2015
High School Diploma -
Dodge City High School