Shunton Prothro
RIDDLE'S JEWELRY
Lincoln
19
years of professional experience
Dedicated and compassionate professional with over 6 years of experience in job coaching for neurodiverse individuals. Passionate about fostering growth and success through empathy, active listening, self-awareness, and patience. Committed to continuous skill development to discover innovative ways to empower neurodiverse individuals in achieving personal and professional goals. Proven ability to create supportive environments that encourage confidence and independence.
Work History
Manager in Training
1 Year 1 Month- Demonstrate knowledge of luxury jewelry to meet clients' needs.
- Enforce store operations to meet company goals.
- Build and maintain long-lasting customer relationships.
- Implement sales strategies to promote revenue growth.
- Develop and maintain healthy professional relationships with customers and coworkers.
- Streamline inventory management processes to improve accuracy and reduce discrepancies.
Employment Specialist
5 Years 8 Months- Provided individualized coaching and support for neurodiverse individuals to help them gain and maintain meaningful employment.
- Developed customized strategies to enhance workplace success and advocate for accommodations as needed.
- Tracked progress and adapted coaching methods to ensure long-term job retention and growth.
- Coached individuals in career development and implemented job readiness training.
- Facilitated job placements by assessing client skills and matching them with employer needs.
General Manager
1 Year 4 Months- Led diverse teams in fast-paced restaurant environments, overseeing operations, training, and staff development.
- Implemented effective coaching strategies to enhance employee engagement and retention.
- Developed customer service protocols, increasing satisfaction and repeat business.
- Managed financial operations, budgeting, and cost control to ensure profitability.
- Resolved workplace conflicts and promoted a positive, inclusive work culture.
- Implemented policies that improved workplace culture and employee engagement.
General Manager
10 Years 6 Months- Led diverse teams in fast-paced restaurant environments, overseeing operations, training, and staff development.
- Implemented effective coaching strategies to enhance employee engagement and retention.
- Implemented customer service protocols, increasing satisfaction and repeat business.
- Managed financial operations, budgeting, and cost control to ensure profitability.
- Resolved workplace conflicts and promoted a positive, inclusive work culture.
- Implemented policies that improved workplace culture and employee engagement.
Education
Bachelor of Science - Psychology
Associate of Arts - Business Administration
Skills
Self-awareness
Professional ethics
Client advocacy
Motivational techniques
Empathy development
Behavioral assessment
Boundary setting
Skill development
Progress monitoring
Community networking
Job search training
Data gathering
Skills testing
Languages
English
Native or Bilingual
Timeline
Manager in Training
RIDDLE'S JEWELRY
05.2025 - CurrentRead More
Employment Specialist
WESCO INDUSTRIES
08.2019 - 04.2025Read More
General Manager
FREDDY'S
03.2018 - 07.2019Read More
General Manager
ARBY'S
01.2007 - 07.2017Read More
Southern New Hampshire University
Bachelor of Science from Psychology
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Iowa Western Community College
Associate of Arts from Business Administration
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