Sidney Koch
Murdock
Summary
Detail-oriented professional with over 8 years of experience in carrier sales. Expertise in analyzing data, facilitating team collaboration, and implementing automation to resolve issues and improve resource allocation. Committed to driving operational efficiency and enhancing service delivery.
Overview
2026
2026
years of professional experience
Work History
Carrier Sales Representative
Werner Enterprises
Omaha
03.2017 - Current
- Resolved carrier performance issues and mitigated service disruptions.
- Analyzed capacity data to enhance resource allocation and boost performance.
- Monitored system metrics to identify trends and suggest improvements.
- Facilitated inter-departmental communication for timely decision-making and effective problem-solving.
- Implemented automation tools to streamline capacity management practices.
- Expanded network capabilities and connectivity through effective monitoring tools.
Babysitter
Babysitters
2010 - 2016
- Supervised children during playtime and structured activities to promote engagement.
- Prepared healthy meals and snacks tailored to dietary needs of each child.
- Maintained safe, clean environment for all children to ensure well-being.
- Communicated regularly with parents regarding children's behavior and daily activities.
- Developed engaging lesson plans customized for various age groups.
- Monitored health, safety, and emotional well-being of children consistently.
- Enforced rules to instill good manners and maintain safety.
- Completed light housekeeping tasks, including tidying up toys and books.
Server
Old Chicago
Lincoln
2013 - 2015
- Delivered exceptional customer service in fast-paced dining environment to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts to promote efficiency.
- Processed payments accurately using point-of-sale systems, enhancing transaction speed.
- Collaborated with team members to consistently enhance guest experience.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Responded professionally to guest inquiries and complaints, ensuring prompt resolution.
- Assisted in training new servers, fostering a high-performance team atmosphere.
- Served high volume of daily customers while upholding service quality standards.
Education
High School Diploma -
Elmwood-Murdock Public Schools
Murdock05-2012
Skills
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Team collaboration
- Phone etiquette
- Automation implementation
- Attention to detail
- Project management
- Positive and professional
Timeline
Carrier Sales Representative
Werner Enterprises
03.2017 - Current
Babysitter
Babysitters
2010 - 2016
Server
Old Chicago
2013 - 2015
High School Diploma -
Elmwood-Murdock Public Schools