Summary
Overview
Work History
Education
Skills
Timeline
Generic
Siva Pula

Siva Pula

Oakland

Summary

Dynamic Office Manager with a proven track record at the Omaha Tribe of Nebraska, excelling in customer service and office administration. Achieved significant cost reductions through effective negotiation and enhanced operational efficiency. Skilled in managing vendor relationships and fostering positive team dynamics, ensuring a productive and harmonious workplace.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

22
22
years of professional experience

Work History

Office Manager

Omaha Tribe of Nebraska
04.2009 - 04.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Payroll Specialist

Omaha Tribe of Nebraska
01.2002 - 01.2007
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Maintained strict confidentiality of all payroll information and records.
  • Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines.
  • Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
  • Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
  • Conducted detailed audits for payroll accuracy, significantly reducing discrepancies and ensuring compliance with federal and state regulations.
  • Completed payroll accurately and timely to meet employee expectations.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Audited timesheets and payroll records for accuracy.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Developed and implemented payroll procedures to streamline workflow.

Head Start Teacher

Omaha Tribe of Nebraska
01.1997 - 11.1999
  • Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
  • Improved classroom management through the use of positive reinforcement strategies and clear expectations.
  • Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
  • Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
  • Maintained accurate records of student attendance, performance data, and other relevant information for reporting purposes.
  • Promoted social-emotional development in students by incorporating character education lessons into daily curriculum.
  • Collaborated with fellow educators to create an engaging, inclusive educational environment for all students.
  • Assessed student progress regularly through formative assessments, adjusting instructional strategies as needed to meet individual needs.
  • Guided students to develop social, emotional and physical skills.
  • Organized and supervised large and small group activities.
  • Monitored classroom to verify safe and secure environment.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Utilized creative teaching strategies to engage students in classroom.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Supported students in developing self-esteem and self-confidence.
  • Incorporated music, art and literature into curriculum.
  • Established positive relationships with students and families.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Created safe and nurturing learning environment for preschoolers.

Education

Master of Science - Indigenous Peoples Law

University of Oklahoma
Norman, OK
05-2025

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ
10-2023

Associate of Arts - General Studies

Nebraska Indian Community College
Macy
05-2022

Omaha Nation Public School
Macy
05-1996

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Business administration
  • Decision-making
  • Good judgment
  • Managing operations and efficiency
  • Negotiation and conflict resolution
  • Customer relationship management

Timeline

Office Manager

Omaha Tribe of Nebraska
04.2009 - 04.2019

Payroll Specialist

Omaha Tribe of Nebraska
01.2002 - 01.2007

Head Start Teacher

Omaha Tribe of Nebraska
01.1997 - 11.1999

Master of Science - Indigenous Peoples Law

University of Oklahoma

Bachelor of Science - Criminal Justice Administration

University of Phoenix

Associate of Arts - General Studies

Nebraska Indian Community College

Omaha Nation Public School

Similar Profiles

CREATE PROFILE
Siva Pula