Sophia Irwin
Omaha
Summary
Compassionate behavioral health professional experienced in residential substance use treatment and community-based care. Expertise in crisis intervention, de-escalation, motivational interviewing, and trauma-informed care. Committed to fostering client-centered relationships and enhancing recovery and stability for diverse populations while pursuing a nursing career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Homeless Services Specialist
Community Alliance
Omaha
07.2026 - Current
- Providing support, advocacy, and resource coordination for individuals experiencing homelessness and behavioral health challenges.
- Assist clients in accessing housing, mental health, medical, and community resources.
- Build therapeutic relationships while promoting client dignity, independence, and self-sufficiency.
- Support clients in identifying goals, overcoming barriers, and connecting with community supports.
Addiction Recovery Technician
Northpoint Recovery
Omaha
10.2023 - 06.2026
- Provided direct support and supervision to clients in a residential substance use treatment program.
- Applied crisis intervention and de-escalation techniques to enhance safety for clients and staff.
- Facilitated recovery-focused interactions and encouraged client engagement in therapeutic programming.
- Guided clients in developing coping skills, fostering accountability, and promoting independence during recovery.
- Partnered with nurses, therapists, case managers, and clinical staff to optimize individualized treatment plans.
- Assisted with admissions, discharges, orientations, and treatment program operations.
- Transported clients to medical appointments, court appearances, and community resources while maintaining confidentiality and safety.
Education
Bachelor Of Multidsciplinary Studies -
University of Nebraska at Omaha
Omaha, NE08-2025
Skills
- Housing Stability Support
- Crisis Management
- Trauma-Informed Care
- Behavioral Health
- Motivational Interviewing
- Client Advocacy
- Care Coordination
- Resource navigation
- Support Group Coordination
- Incident documentation
- HIPAA Compliance
- Interdisciplinary teamwork
- Problem Solving
- Communication
- De-escalation
Websites
Certification
- CPR Certification, American Heart Association, 03/01/26
- Certified Nursing Assistant, Metropolitan Community College, 05/01/20
- Crisis Prevention Training
- Trauma-Informed Care
- Motivational Interviewing
Volunteer Experience
- Siena Francis House, Volunteer, 01/01/23-Present
- Together Omaha, Volunteer, 01/01/22-12/31/24
- The Rose Theater, Volunteer, 01/01/16-12/31/22
Timeline
Homeless Services Specialist
Community Alliance
07.2026 - Current
Addiction Recovery Technician
Northpoint Recovery
10.2023 - 06.2026
Bachelor Of Multidsciplinary Studies -
University of Nebraska at Omaha