Stacy Dieckhaus
Lincoln
Summary
Clinical assistant with 25 years of experience in eye exams and patient referral management. Proven track record in enhancing clinic operations and patient satisfaction through effective communication and patient education. Expertise in ophthalmic imaging and electronic medical records management, with a strong ability to troubleshoot technical issues while maintaining accurate documentation.
Overview
25
25
years of professional experience
Work History
Clinical Assistant
EyeCare Specialties
Lincoln
11.2000 - Current
- Executes comprehensive eye exams, including visual acuity, and refraction assessments.
- Conducts preliminary tests, such as tonometry and visual field tests, to identify abnormalities.
- Educates patients on eye care, post-operative instructions, and disease prevention strategies.
- Troubleshoots technical issues related to ophthalmic imaging equipment to ensure operational efficiency.
- Manages appointment schedules to optimize patient flow and resource utilization.
- Documents all patient interactions accurately in the Electronic Medical Record system.
- Facilitates referrals to healthcare professionals, as needed, to enhance patient care.
- Trains new staff on testing procedures and prior authorization processes.
- Conducts vision assessments to identify visual deficits and develop treatment plans.
- Educates patients and families on vision therapy techniques and home exercises.
- Contacts insurance companies to verify coverage information prior to treatment.
- Sends patient prescriptions to pharmacies and scheduled future appointments.
Education
High School Diploma -
Washington High School
Sioux Falls, SD05-1994
Some College (No Degree) - Nursing Science
Southeast Technical Institute
Sioux Falls, SDSkills
- Ophthalmic imaging and eye examinations
- Patient education and referrals
- Electronic medical records management
- Visual field testing and scheduling
- Effective communication and detail orientation
- Patient history documentation
- Clinical procedures expertise
- Verbal and written communication
- Medical terminology knowledge
- Scribing proficiency
- Ocular anatomy expertise
- Diagnostic testing: visual fields, color vision, OCT, fundus photography, topography
- Refractive procedures: phoropter adjustment, auto-refraction, manifest refraction, lensometry
- Insurance preauthorization processes
- Medication administration skills
- Multitasking abilities
References
References available upon request.
Timeline
Clinical Assistant
EyeCare Specialties
11.2000 - Current
High School Diploma -
Washington High School
Some College (No Degree) - Nursing Science
Southeast Technical Institute