Jayla Pinkston
Omaha
Summary
Reliable concession clerk skilled in effective communication and efficient multi-tasking. Committed to delivering exceptional customer service and maintaining organized workspaces.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Concession Clerk
UBT
Omaha, NE
05.2023 - Current
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently using Point of Sale (POS) systems.
- Assisted in inventory management, tracking stock levels accurately.
- Maintained cleanliness and organization of concession stands and equipment.
- Collaborated with team members to enhance workflow and service delivery.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and organized workspace for optimal efficiency during peak hours.
- Prepared food items according to established guidelines, maintaining quality and presentation standards.
- Demonstrated adaptability when facing unexpected challenges or changes in daily operations.
- Collaborated with other staff members to maintain an orderly flow of customers during peak times.
- Enhanced customer satisfaction by providing efficient and friendly service at the concessions stand.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Education
High School Diploma -
High School Diploma -
Westview High School
Omaha, NE05-2027
Skills
- Efficient service delivery
- Workspace maintenance
- Fast and efficient service worker
- Customer response
- Effective communication
- Excellent multitasker
- Adaptability and flexibility
- Excellent multitasker
- Team collaboration
- Efficient service delivery
- Team member training
- Listening skills
- Comfortable standing for long time periods
Accomplishments
Elected as Track & Field Team Captain; motivated a team of athletes and assisted coaches with organizing daily warm-up and practices. Maintained 100% attendance at all practices and meets while balancing a full-time high school course load. Qualified for State in the 200m, 400m, 4x100m relay and 4x400m relay. Earned 1st place at Regionals.
Certification
OSHA 10-Hour General Industry Card, U.S. Department of Labor, earned: 5/2026
CPR/AED Certification, American Heart Association, expires: 5/28
First Aid Certification, American Heart Association, expires: 5/28
Timeline
Concession Clerk
UBT
05.2023 - Current
High School Diploma -
High School Diploma -
Westview High School