Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
19
19
years of professional experience
1991
1991
years of post-secondary education
Work History
Compliance/Contracting Admin Assistant
Total Respiratory & Rehab, INC
Omaha
06.2022 - 06.2025
I started off as AR specialist, in a face paced billing environment, entering in patients insurances, checking eligibility, posting payments, and answering patient calls. I then was promoted to a Compliance/Contracting Administrative Assistant, here I did credentialing/Re-credentialing for our many insurances. I applied compliance knowledge with our staff and following HQAA Accreditation requirements. I assisted in opening 7 locations, for our company, licenses, inspections etc.
Medical Receptionist
GIKK Orthopedic Specialists/MD West One
Omaha
11.2014 - 06.2021
I was one of two receptionists for a very busy 16+ Ortho doctor’s office. I greeted all patients in a timely professional manner, entered in all their data, and put in their insurance in and checked eligibility. I added in their copays and any monies owed on their accounts. I answered calls and directed patients anywhere I could help.
Medical Assistant/Surgery Scheduler
Omaha Gastroenterology Consultants
Omaha
07.2006 - 10.2014
In this position I helped assist the doctors with their clinics, preparing and scheduling their cases. Checked patient’s into our clinic, roomed the patients, and scheduled them for any diagnostic testing, Upper and Lower GI scopes. Answered phones, data entry. I maintained excellent customer service to our patients and fellow medical field employees.